Lukas Vannatta
Hilliard,OH
Summary
Dynamic leader with a proven track record at Columbus Wizards, enhancing team productivity and employee satisfaction through strategic task delegation and development programs. Expert in customer service and workforce planning, I excel in creating high-performing teams and fostering collaborative environments. Skilled in negotiation and conflict resolution, I drive operational excellence, achieving notable improvements in performance and efficiency.
Academic Awards:
8 time Scholar Athlete at Hilliard Darby High School
2023 Autumn Semester and 2024 Spring Semester Dean’s List
Overview
2
2
years of professional experience
Work History
Team Manager
Columbus Wizards
Westerville, OH
10.2024 - Current
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Handled front end financials, such as, merchandise, concessions, and more.
Cashier
Good Life Thrift Store
Hilliard, OH
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Ninja Coach
Arizona Element Elite Cheer
Peoria, AZ
10.2023 - 05.2024
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Manager and Barista
REV Coffeehouse
Hilliard, OH
12.2022 - 04.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor Of Science - Neuroscience
Ohio State University
Columbus, OHSkills
- Customer Focus
- Motivational Abilities
- Employee Scheduling
- Influencing skills
- Staff Development
- Meeting facilitation
- Workforce Planning
- Performance Appraisal
- Operational Excellence
- Succession Planning
- Game strategy
- Team Leadership
- Teamwork and Collaboration
- Problem Resolution
- Training and Development
- Staff Training
- Customer Service
- Professional and Courteous
- Computer Skills
- Negotiation and Conflict Resolution
- Decision-Making
- Time Management
- Schedule Management
- Good Judgment
Languages
German
Limited Working
Timeline
Team Manager
Columbus Wizards
10.2024 - Current
Cashier
Good Life Thrift Store
07.2024 - Current
Ninja Coach
Arizona Element Elite Cheer
10.2023 - 05.2024
Manager and Barista
REV Coffeehouse
12.2022 - 04.2023
Bachelor Of Science - Neuroscience
Ohio State University