Luke Adams
Jacksonville,FL
Summary
Versatile professional with experience in network troubleshooting, fiber and copper wiring, and customer-facing service roles. Brings strong problem solving, attention to detail, and communication skills to support reliable service and strong client relationships.
Overview
21
21
years of professional experience
Work History
Entrepreneur
Borrowed Time Tattoo
Fort Lauderdale, Florida
10.2016 - 03.2026
- Created branding, promotions, and customer outreach strategies to attract and retain clients for the tattoo studio.
- Revamped website and social media profiles to effectively market products and services.
- Facilitated client consultations, custom design requests, and appointment scheduling to enhance client experience.
- Built client relationships through communication, service, and follow-up.
Wire Technician
AT&T
Baton Rouge, Louisiana
03.2014 - 06.2018
- Installed AT&T copper and fiber wiring for voice and data service.
- Troubleshot service issues for residential and business network connections to ensure reliable connectivity.
- Assisted in setting up new customer accounts by running cables between distribution points and customer premises equipment, facilitating timely service activation.
- Monitored network performance metrics like latency, jitter, and packet loss to proactively identify and address potential system issues.
Lifeguard
Lauderdale Yacht Club
Fort Lauderdale, Florida
05.2005 - 08.2007
- Rescued swimmers and provided emergency first aid and CPR support.
- Ensured member and guest safety by monitoring yacht club pool and waterfront areas.
- Communicated weather, water, and safety updates to club members and staff.
- Conducted regular cleaning and maintenance of pool equipment to uphold safety and hygiene standards.
Education
Bachelor of Arts - Photography
University of North Florida
Jacksonville, FL05-2012
Skills
- Digital marketing
- Website management
- Appointment scheduling
- Client relationship management
- Network troubleshooting
- Fiber installation
- Copper wiring
- Problem solving
- Effective communication
- Attention to detail
- CPR administration
- First aid response
Timeline
Entrepreneur
Borrowed Time Tattoo
10.2016 - 03.2026
Wire Technician
AT&T
03.2014 - 06.2018
Lifeguard
Lauderdale Yacht Club
05.2005 - 08.2007
Bachelor of Arts - Photography
University of North Florida