Luke Alder
Mesa,AZ
Summary
Transitioning from maintaining high standards of cleanliness and safety in demanding environment. Developed skills in problem-solving and efficient task management, ensuring operational effectiveness. Using my customer service skills to create a peaceful and professional working environment. Seeking to apply these transferable skills in new field, contributing to productive and organized workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber Eats
04.2025 - Current
- Delivered food orders efficiently, ensuring timely arrivals and customer satisfaction.
- Navigated local routes using GPS technology to optimize delivery times.
- Coordinated with restaurant staff to ensure accurate order preparation and packaging.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Amazon Delivery Driver
COYO Logistics LLC
06.2025 - 10.2025
- Ensured timely deliveries by efficiently managing route planning and navigation systems.
- Maintained vehicle cleanliness and conducted routine inspections to ensure operational safety standards.
- Communicated with dispatch to confirm delivery schedules, enhancing overall logistical efficiency.
- Collaborated with team members to streamline loading processes, reducing turnaround time at distribution centers.
- Monitored inventory levels during deliveries, ensuring accurate tracking and reporting of goods delivered.
Overnight Custodian/Customer Service Representative
Planet Fitness
12.2023 - 07.2025
- Maintained a safe environment for building occupants by promptly addressing spills and potential hazards.
- Completed assigned tasks on schedule to ensure minimal disruption to daytime operations.
- Increased security within the facility through regular monitoring of access points during overnight shifts.
- Ensured proper care for specialized equipment or areas requiring unique cleaning methods or products based on manufacturer recommendations or industry guidelines.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Automotive Service Writer
Haralson Tire
10.2022 - 02.2023
- Coordinated vehicle pick-up or delivery arrangements for customers when necessary, ensuring seamless transition from start to finish of service experience.
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Greeted and registered customers requiring service and directed automobiles to service garage.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
Customer Sales Representative
AutoZone
10.2021 - 10.2022
- Assisted call-in customers with questions and orders.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Handled returns or exchanges efficiently while preserving customer loyalty through courteous assistance and fair resolution practices.
- Developed and maintained strong working relationships with professionals within assigned territory.
Education
High School Diploma -
Safford High School
05-2022
Skills
- Cleaning proficiency
- Restroom maintenance
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Work prioritization
- Physical stamina
- Professional telephone demeanor
- Appointment scheduling
- Valid Driver's license
- Teamwork and collaboration
- Loading and unloading
- GPS navigation
- Heavy lifting
- Cash handling
- Salesmanship
Accomplishments
- -ASE certified in Maintenance and Light repair
- CPR certified
- Placed 2nd place in overall driving quality at COYO logistics LLC
- Achieved a 100% satisfaction rate delivering with Uber Eats
Certification
-CPR certified
-Food Handler Certification
-ASE certified in automotive maintenance and light repair
Timeline
Amazon Delivery Driver
COYO Logistics LLC
06.2025 - 10.2025
Delivery Driver
Uber Eats
04.2025 - Current
Overnight Custodian/Customer Service Representative
Planet Fitness
12.2023 - 07.2025
Automotive Service Writer
Haralson Tire
10.2022 - 02.2023
Customer Sales Representative
AutoZone
10.2021 - 10.2022
High School Diploma -
Safford High School
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