Luke Atchley
Knoxville,TN
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
11
11
years of professional experience
Work History
Warehouse Manager
American Lighting Inc
04.2020 - 07.2024
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Customer Service Representative
GHP Group Inc
11.2019 - 02.2020
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
Warehouse Worker/Sales Associate
American Lighting Inc
08.2013 - 07.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 5-100 pounds.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Worked in the showroom selling lights and communicating with customers about what fits their needs.
Education
Bachelor of Arts - Theatre Arts
The University of Tennessee - Knoxville
Knoxville, TN05.2018
Skills
- Logistics Management
- Documentation
- Route Optimization
- Loading and unloading
- Beginner Spanish
- Team Player
Timeline
Warehouse Manager
American Lighting Inc
04.2020 - 07.2024
Customer Service Representative
GHP Group Inc
11.2019 - 02.2020
Warehouse Worker/Sales Associate
American Lighting Inc
08.2013 - 07.2019
Bachelor of Arts - Theatre Arts
The University of Tennessee - Knoxville
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