Luke Bleidissel
Topeka,KS
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Admin Liaison
Advanced Individual Services
11.2023 - Current
- Working to provide most efficient payment plans.
- Creating new and improved spreadsheets of all client's payment plans.
- Tracking of when payments come in.
- Employed working knowledge of word processing, spreadsheets, Excel and graphics.
Member Service Representative
Envista Credit Union
05.2023 - 11.2023
- Verified customer identification and documentation for compliant transactions.
- Resolved customer issues through thorough dispute investigation.
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Exhibited high energy and professionalism when dealing with clients and staff.
Personal Support Staff Member
Advanced Individual Services
08.2019 - 05.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
No Degree - Accounting And Finance
Washburn University of Topeka
Topeka, KS05.2026
High School Diploma -
Washburn Rural High School
Topeka, KS05.2019
Skills
- Representative Experience
- Attention to Detail
- Customer Service
- Effective Communication
- Decision Making
- Project Management
- Organizational Skills
- Critical Thinking
- Relationship Building
- Multitasking
- Collaborative Relationships
- Recordkeeping
Timeline
Admin Liaison
Advanced Individual Services
11.2023 - Current
Member Service Representative
Envista Credit Union
05.2023 - 11.2023
Personal Support Staff Member
Advanced Individual Services
08.2019 - 05.2023
No Degree - Accounting And Finance
Washburn University of Topeka
High School Diploma -
Washburn Rural High School
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