Ryan Osceola
Immokalee,FL
Summary
Resourceful individual recognized for high productivity and efficient task completion. Skilled in negotiation, conflict resolution, and shareholder engagement, ensuring smooth communication channels across diverse groups. Excel in time management, adaptability, and problem-solving, fostering positive outcomes in complex environments. Committed to leveraging interpersonal skills to build consensus and facilitate cooperative solutions.
Overview
11
11
years of professional experience
Work History
Immokalee Board Liaison
Seminole Tribe of Florida Inc.
Immokalee, Florida
08.2025 - Current
- Facilitated communication between shareholders and Board departments.
- Coordinated community events to promote cultural awareness and engagement.
- Developed and maintained relationships with external partners and organizations.
- Researched best practices for community outreach strategies and engagement methods.
- Monitored feedback from community members to inform future initiatives and programs.
- Coordinated communications between teams to ensure accurate information was shared in a timely manner.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with senior management to identify areas of improvement within existing systems or strategies.
- Ensured compliance with relevant legislation when carrying out liaison activities.
- Developed and maintained effective relationships with internal and external shareholders.
- Provided advice on best practices, policies and procedures relating to liaising duties.
- Identified opportunities for improvement in processes and procedures related to liaison activities.
- Organized and facilitated meetings, workshops, conferences and other events to ensure successful outcomes.
- Responded promptly to queries from Tribal vendors and affiliated vendors regarding services provided.
- Maintained positive working relationship with fellow staff and management.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Implemented strategies to take advantage of new opportunities.
Online Retailer
Wayne One Shop/ Big Champ
Immokalee, FL
08.2021 - Current
- Developed and implemented strategies to improve customer experience through online retailing.
- Established relationships with vendors to ensure timely delivery of products.
- Managed inventory
- Analyzed website analytics data to identify areas of improvement.
- Maintained a secure checkout process for customers' personal data protection.
- Updated website content regularly with new information about products and services.
- Processed payments for customers' purchases via credit card, PayPal, or other payment methods.
- Developed promotional campaigns to increase online sales revenue.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Created, managed and automated orders and invoices using order management and invoicing software.
- Worked with vendors and supply distributors to negotiate bulk discounts.
- Composed descriptions of merchandise for posting to online storefront.
Warehouse Assistant
Quick Trip
Tulsa, Oklahoma
11.2016 - 06.2018
- Verified stock inventory levels and maintained records of items shipped and received.
- Assisted in training new employees on warehouse operations procedures.
- Organized materials on pallets according to size, weight, and type of item.
- Received and processed incoming orders, ensuring accuracy of information.
- Cross-checked order forms against actual products received or sent out for accuracy.
- Ensured compliance with company policies regarding proper storage of hazardous materials.
- Used hand pallet truck to transport heavy material within the facility.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Managed weekly cycle counts to ensure accurate inventory levels are maintained.
- Organized warehouse racks to ensure efficient storage of goods.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Performed daily cycle counts to ensure accuracy of inventory records.
- Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.
- Inspected outgoing shipments to maintain quality assurance standards.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Lifted materials of varied weights on regular basis.
Recreation Assistant
Seminole Tribe of Florida
Immokalee, FL
09.2014 - 08.2016
- Organized recreational events, such as sports and activity sessions.
- Instructed rules of games and activities played
- Performed routine, cleaning and maintenance of the facilities
- Instructed and held practices for basketball and coordinated a recreational league
- Provided customer service and answered questions related to recreation activities.
- Collaborated with other departments to coordinate special events or projects that involve recreation services.
- Maintained recreation equipment, ensuring it was in good working condition at all times.
- Assisted with the setup of equipment for recreational activities.
Education
High School Diploma -
Clewiston HighSchool
Clewiston, FL05-2008
Skills
- Customer service
- Inventory management
- Order & payment processing
- Problem solving
- Effective communication
- Time management
- Team collaboration
- Adaptability
- Website & Content management
- Social media marketing, Promotional campaigns and online advertising
- Supplier relations
- Pricing strategy
- Customer & Vendor engagement
- Graphic design
- Goal setting
- Task prioritization
- Writing, editing, and proofreading
- Documentation skills
- Community relations
- Dependability and reliability
- Verbal and written communication
- Attention to detail
- Event planing & setup
- Active listening
- Multitasking and organization
- Flexible schedule
- Community engagement
- Cultural sensitivity
- Public speaking
- Environmental awareness
- Community outreach
- Event coordination
- Stakeholder engagement
- Vendor negotiation
- Relationship building
- Influencing skills
- Representative experience
- Collaborative relationships
- Communication improvements
- Activity planning
- Proficient in [software]
- Recordkeeping
- Performance reporting
- High-pressure environments
- Business intelligence
- Set up devices
- Adaptability and flexibility
- Business strategy development
- Experience in leadership
- Budget management
Websites
Timeline
Immokalee Board Liaison
Seminole Tribe of Florida Inc.
08.2025 - Current
Online Retailer
Wayne One Shop/ Big Champ
08.2021 - Current
Warehouse Assistant
Quick Trip
11.2016 - 06.2018
Recreation Assistant
Seminole Tribe of Florida
09.2014 - 08.2016
High School Diploma -
Clewiston HighSchool