LUKE BRAZZANO
Tampa
Summary
People-first, motivated professional with strong experience in customer service, sales, and front-desk operations. Known for creating a positive client experience, communicating clearly, and staying calm under pressure. Hands-on exposure to real estate through cold calling and lead generation. Looking to begin a career in leasing, property management, or real estate support roles.
Overview
2
2
years of professional experience
Work History
Cold Calling
Independent
01.2024 - Current
- Pre-qualify motivation, property condition, and timeline.
- Track and organize leads using CRM-style spreadsheets.
- Build communication skills and learn real estate terminology (ARV, comps, repairs).
- Actively sought out new business opportunities through cold calling, prospecting, and networking.
- Generated new leads through cold calling, networking events, and referrals for a steady pipeline of prospects.
- Expanded client base through consistent networking, cold calling, and relationship-building efforts.
Front Desk Receptionist
Barber Shop / Salon
07.2025 - 09.2025
- Greet clients, manage check-ins/checkouts, and process payments.
- Answer phone calls, schedule appointments, and maintain service flow.
- Upsell grooming products and services.
- Maintain a clean, organized front desk environment.
- Assist with administrative tasks and resolve client concerns.
- Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
Education
High School Diploma -
Don Bosco Prep
New Jersey05-2023
Skills
- Customer Service Excellence
- Team collaboration
- Phone Communication & Scheduling
- Cold Calling & Lead Qualification
- Front Desk Operations
- Sales & Upselling
- Basic Real Estate Knowledge
- CRM & Lead Tracking
- Time Management
- Team Collaboration
- Cold calling
Languages
English
Timeline
Front Desk Receptionist
Barber Shop / Salon
07.2025 - 09.2025
Cold Calling
Independent
01.2024 - Current
High School Diploma -
Don Bosco Prep
ADDITIONAL STRENGTHS
- Strong interpersonal and communication skills
- Approachable, calm, and easy to talk to
- Fast learner motivated to grow in real estate
- Reliable, punctual, and team-oriented
- Positive attitude with a client-focused mindset