Luke Brolin
Madison,WI
Summary
High energy manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
The Old Fashioned
Madison, WI
03.2022 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
General Manager
The Roman Candle
Madison, WI
12.2020 - 04.2022
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Dining Manager
Fooda
Milwaukee, WI
01.2020 - 11.2020
- Control inventory and food cost
- Work with Property Managers and tenants to ensure expectations are met
- Work with restaurants to make sure they are meeting Fooda guidelines and sate sensation a food holding requirements
- Made sure guest satisfaction was always good
- Led planning, set up and takedown for special events.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Area Manager
Roman Candle Pizzeria
Madison, Wi
11.2016 - 12.2019
- Responsible for all aspects of successfully overseeing the operations of 4 locations
- Developed new products and expanded existing product lines to increase profitability
- Developed and executed new menus and plans to insure that food was fresh and nutritional at all catered events
- Created daily menu specials and updated current menus as needed
- Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management
- Mitigated regulatory risks by overseeing all compliance visits to ensure adherence to protocol
- Oversaw budget planning, strategy development, community outreach for organization.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Education
Some College (No Degree) -
Madison College
Madison, WiSkills
- Hardworking
- Self-motivated
- Multi-tasking
- Fast paced environment
- Strong communication skills
- Leadership skills
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in Outlook
- Proficient in Google Slides
- Teamwork
- Understanding of numbers in relation to food service
Certification
- Certified Food Safety Manager, 09/19/2018, 09/19/2023
- Serve Safe Certified
- Wisconsin Seller/Server Certification for Alcohol Sales
Timeline
Manager
The Old Fashioned
03.2022 - Current
General Manager
The Roman Candle
12.2020 - 04.2022
Dining Manager
Fooda
01.2020 - 11.2020
Area Manager
Roman Candle Pizzeria
11.2016 - 12.2019
Some College (No Degree) -
Madison College