Summary
Overview
Work History
Education
Skills
Accomplishments
Pertinent Knowledge
Interests
Timeline
CustomerServiceRepresentative

Luke Burton Foster

Layton,UT

Summary

Front facing sales and customer service specialist with a passion for process development and optimization. Experienced supervisor with heavy critical thinking skills and customer facing experience including substantial presentation capability. Experience with front and back of house inventory systems, cash handling, POS systems, and managerial support. Looking to bring energy and a strong work ethic to a new group and build a career through the company.


Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

12
12
years of professional experience

Work History

Chef

The Bistro at Marriot
10.2024 - Current
  • Organize and create specials for the menu
  • Maintain cleanliness in all areas of the kitchen
  • Food prep and proper storage
  • Opening/Closing
  • Basic hospitality
  • Banquets

Driver/Insider

Marco’s Pizza
04.2024 - 01.2025
  • Greet and help customers
  • Answer phones
  • Food Prep
  • Ensure quality and accuracy for deliveries

Line Cook/Dish Machine Operator

Olive Garden
03.2023 - 01.2024
  • Maintained cleanliness in the kitchen/dish area
  • Complied with industry standards to ensure a smooth service
  • Food prep
  • Knowledge of every line station
  • Knowledge of recipes for dishes soups and sauces

General Manager

Mo'Bettahs
04.2022 - 02.2023
  • Maintained and upheld company policies to the highest standard
  • Instructed new employees on systems, products, and sales techniques
  • Managed inventory, supplies, and expenses
  • Handled cash and bank deposits
  • Manage Catering Events
  • Overall running of the store
  • Ovation

Framer

Kyle Robert's Construction
03.2022 - 11.2022
  • Assisted crew and leads with daily tasks
  • Operated power equipment within in safety and handling guidelines
  • Frame and Build custom homes
  • Install windows
  • Overall jobsite safety knowledge
  • Extremely heavy lifting

Kitchen Management

Warren's
04.2017 - 12.2021
  • Opened kitchen daily, responsible for running and leading breakfast service
  • Maintaining quality and speed of service
  • Responsible for placing and assisting with truck orders
  • Developing and leading an efficient kitchen team to meet industry standards

Laborer

Industrial Technician: Structural Steel & Plate Fabrication
01.2016 - 01.2017
  • Maintained a high level of productivity with minimal oversight
  • Obtained certifications for various industrial machines

Press Operator

Anderson Monograms
01.2016 - 01.2017
  • Operated press machine within safety guidelines and regulations
  • Maintained working order of press machine

Screen Burner Operator

Anderson Monograms
01.2016 - 01.2017
  • Operated screen burner within safety guidelines and regulations
  • Maintained a high level of detail for design accuracy

Color Pallet Specialist

Anderson Monograms
01.2016 - 01.2017
  • Ensured quality control for services rendered

Shift Lead

Arby's
01.2015 - 01.2016
  • Maintained and upheld company policies to the highest standard
  • Ran shifts and developed team members
  • Responsible for tracking product and setting up for successful peak hours
  • Tracked and maintained roast safety and quality
  • Help with truck orders and inventory counts

Support Technician

Nu Skin
01.2014 - 01.2015
  • Placed orders for Distributors
  • Provided support with escalated customer interactions
  • Maintained a high level of distributor satisfaction
  • Provided back-end support for distributor accounts
  • Operated call lines in conjunction with system interfaces

General Manager

Subway
01.2013 - 01.2014
  • Instructed new employees on systems, products, and sales techniques
  • Reported trainee progress to upper management
  • Created in-store training curriculum
  • Interviewed prospective new hires
  • Managed inventory, supplies, and expenses
  • Handled cash and bank deposits
  • Maintained company and industry compliance standards
  • Confirmed accuracy of payroll and hours worked
  • Mediated employee conflict and supervised conflict resolution

Education

High School -

Roy High School
Roy, Utah
01.2014

Skills

  • Sales Training
  • Sales Support Services
  • Team Supervision
  • Training Material Development
  • Media Content Creation
  • Employee Mediation
  • Computer Proficiency
  • Commercial Customer Interfacing
  • Account Management
  • Customer service
  • Attention to detail
  • Problem resolution

Accomplishments

  • Supervised team of 15+ staff members.
  • Achieved sales increase through effectively helping with operational improvement.
  • Eagle Scout

Pertinent Knowledge

  • Sales Training
  • Sales Support Services
  • Team Supervision
  • Training Material Development
  • Media Content Creation
  • Employee Mediation
  • Computer Proficiency
  • Commercial Customer Interfacing
  • Account Management

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Woodworking
  • Auto Repair/Restoration
  • Coding and Programming
  • Video Gaming
  • Video Game Design
  • Developing software, websites, and apps in various programming languages
  • Design and Build Websites

Timeline

Chef

The Bistro at Marriot
10.2024 - Current

Driver/Insider

Marco’s Pizza
04.2024 - 01.2025

Line Cook/Dish Machine Operator

Olive Garden
03.2023 - 01.2024

General Manager

Mo'Bettahs
04.2022 - 02.2023

Framer

Kyle Robert's Construction
03.2022 - 11.2022

Kitchen Management

Warren's
04.2017 - 12.2021

Laborer

Industrial Technician: Structural Steel & Plate Fabrication
01.2016 - 01.2017

Press Operator

Anderson Monograms
01.2016 - 01.2017

Screen Burner Operator

Anderson Monograms
01.2016 - 01.2017

Color Pallet Specialist

Anderson Monograms
01.2016 - 01.2017

Shift Lead

Arby's
01.2015 - 01.2016

Support Technician

Nu Skin
01.2014 - 01.2015

General Manager

Subway
01.2013 - 01.2014

High School -

Roy High School

Similar Profiles

CREATE PROFILE