Luke Capobianco
Orlando,FL
Summary
Strategic General Manager of Operations known for high productivity and efficient task completion. Possess specialized skills in operational strategy development, team leadership, and process optimization. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and team synergy.
Overview
5
5
years of professional experience
Work History
General Manager of Operations
Sus Hi - Millenia
Orlando, FL
09.2022 - Current
- Developed and implemented operational policies and procedures to improve efficiency.
- Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
- Conducted regular meetings with department heads to review progress against goals and objectives.
- Collaborated with marketing team to develop promotional campaigns for products or services.
Valet Parking Assistant Manager
Elite Parking Management Services
Orlando, FL
07.2023 - 12.2024
- Supervised valet attendants and ensured their compliance with company policies and procedures.
- Provided guidance to staff members to ensure they met established standards for cleanliness, efficiency, professionalism.
- Ensured proper customer service was provided by valet attendants, addressing any issues that arose promptly and professionally.
- Responded to customer inquiries regarding services offered and vehicle location when necessary.
Insurance Agent
Aflak
Orlando, FL
06.2020 - 07.2022
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Provided customers with information regarding plan features, pricing, and availability.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Maintained accurate records of all insurance transactions using computer software systems.
Education
MBA - Business Management
University of Central Florida
Orlando, FL12-2025
Skills
- Account Management
- Operations Management
- Business Analysis
- Lead Development
- Negotiation abilities
- Revenue Generation
Affiliations
- Active participant in the Young Investors Club (YICUCF)
- Active in intramural's Men's Orlando Soccer League
Accomplishments
- Licensed Insurance Agent
- Certified ServSafe Manager
Timeline
Valet Parking Assistant Manager
Elite Parking Management Services
07.2023 - 12.2024
General Manager of Operations
Sus Hi - Millenia
09.2022 - Current
Insurance Agent
Aflak
06.2020 - 07.2022
MBA - Business Management
University of Central Florida
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