Summary
Overview
Work History
Education
Skills
Timeline
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Luke Chang

Oceanside

Summary

Motivated and dependable professional with experience working as part of a team. Strong communication, organization, and multitasking skills, with a positive attitude and a willingness to learn. Ready to contribute and help achieve company goals.

Overview

6
6
years of professional experience

Work History

Shift Leader

Del Taco
03.2023 - 06.2026
  • Managed team members to optimize shift operations and uphold company standards.
  • Educated new employees on operational procedures and customer service excellence
  • Monitored inventory levels and coordinated deliveries to maintain stock availability.
  • Introduced cost-efficient practices by enhancing processes and minimizing waste.
  • Addressed customer complaints swiftly, elevating overall satisfaction and loyalty

Team Member

Krispy Kreme
12.2021 - 08.2022
  • operated machinery for donut production while ensuring compliance with quality and safety standards.
  • Maintained cleanliness of workstations and equipment, promoting a safe environment.
  • Provided exceptional customer service by accurately taking orders and addressing inquiries.
  • Mastered all necessary tasks swiftly to enhance performance

Team Member

Popeyes Chicken
02.2020 - 08.2021
  • Supported customers with product inquiries while delivering exceptional service.
  • Optimized checkout processes to decrease customer wait times.
  • Welcomed customers and helped determine their needs.
  • Provided backup support for my coworkers when needed ,showcasing versatility

Education

Associate of Science - Computer Science

Miracosta College
Oceanside, CA

High School Diploma -

El Camino High
Oceanside, CA
06-2022

California Street Academy of Science And Engineering
Oceanside, CA
06-2019

Skills

  • Positive attitude
  • Problem-solving
  • Team leadership
  • Flexible schedule
  • Policy enforcement
  • Multitasking
  • Excellent communication
  • Willingness to learn

Timeline

Shift Leader

Del Taco
03.2023 - 06.2026

Team Member

Krispy Kreme
12.2021 - 08.2022

Team Member

Popeyes Chicken
02.2020 - 08.2021

Associate of Science - Computer Science

Miracosta College

High School Diploma -

El Camino High

California Street Academy of Science And Engineering
Luke Chang