Luke Chiolis
Phoenix,AZ
Summary
2 years serving experience, confidence in handling parties and orders of any size with accurate and timely service. Social, positive, and professional personality towards all customers. Able to deliver memorable guest service while maintaining positive friendly relations with team members. Strong skills in teamwork, customer service, and keeping areas clean and well-stocked ensuring smooth dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
The Kickin Crab
Mesa, AZ
07.2024 - Current
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Took food and drink orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Bussed and cleaned tables to ensure a clean and appealing restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Olive Garden
Rapid City, SD
12.2023 - 06.2024
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Server/Busser
Firehouse Brewing Company
Rapid City, SD
04.2023 - 12.2023
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Diploma - Business Management
Dakota State University
Madison, SD05-2023
Diploma - Welding
Western Dakota Technical Institute
Rapid City, SD05-2022
High School Diploma -
Chiolis Homeschool
Rapid City, SD05-2022
Skills
- Menu item recommendation
- Positive and professional
- Dining area maintenance
- Service prioritization
- Item promotion
- Food safety oversight
Affiliations
- Hiking
- Working Out.
- Sports
Certification
- Food Handler Certificate (6/12/2024)
Timeline
Server
The Kickin Crab
07.2024 - Current
Server
Olive Garden
12.2023 - 06.2024
Server/Busser
Firehouse Brewing Company
04.2023 - 12.2023
- Food Handler Certificate (6/12/2024)
Diploma - Business Management
Dakota State University
Diploma - Welding
Western Dakota Technical Institute
High School Diploma -
Chiolis Homeschool
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