Luke Damon
Austin
Summary
Successfully completed Austin Community College Emergency Medical Technician program. Consistently maintain positive customer interaction. Cultivate positive relationships with co-workers and management.
Overview
4
4
years of professional experience
Work History
Team Member
Honest Mary's
10.2023 - Current
- Prepare large quantities of food and assemble food bowls quickly and accurately.
- Address and resolve customer complaints in a polite and professional manner and resolve situations based on each customers needs.
- Make small talk with customers to provide a positive experience.
- Work scheduled shifts and remain available to work during coworker absences, holidays, and busy periods.
Host/Food Runner
Cover 3
03.2023 - 07.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
Cashier
Fresh Plus
08.2020 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions.
Education
Certificate of Completion - Emergency Medical Technician
Austin Community College
Austin, TX05.2024
High School Diploma -
McCallum High School
Austin, TX05.2022
Skills
- EMT/BLS Skills and knowledge
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Timeline
Team Member
Honest Mary's
10.2023 - Current
Host/Food Runner
Cover 3
03.2023 - 07.2023
Cashier
Fresh Plus
08.2020 - 03.2022
Certificate of Completion - Emergency Medical Technician
Austin Community College
High School Diploma -
McCallum High School
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