Summary
Overview
Work History
Education
Skills
Timeline
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Luke Delaney

San Jose,CA

Summary

Customer-oriented and reliable high school student with proven history of strong communication and de-escalation skills. I am a hard worker and eager to learn and grow in a professional and customer facing setting. I provide excellent customer service guests of all backgrounds, ages and abilities and contribute to the success of my team. I show up on time and communicate well with managers.

Overview

6
6
years of professional experience

Work History

Mechanic

Frank's Auto Service
07.2023 - 08.2023
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Assisted in maintaining a high-functioning service department by taking on additional responsibilities including inventory management and shop maintenance tasks.
  • Repaired and replaced worn and damaged components.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Lifeguard

Cedar Fair Entertainment
05.2022 - 08.2022
  • Assisted swimmers in distress using certified first responder skills such as First Aid and CPR based on individual needs and circumstances.
  • Observed recreational users to detect safety concerns and prevented ongoing violations utilizing strong interpersonal skills and executing deescalation methods with irate guests.
  • Improved customer satisfaction by maintaining a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.

Luke's Lawn Mowing & Trash Valet

Self-employeed
01.2018 - 05.2022
  • Obtained and grew customer base utilizing leadership and communication skills to self promote through social media and face to face sales lead generation.
  • Developed strong relationships with existing and new neighborhood customers leading to repeat and referral business.
  • Demonstrated respect, friendliness and willingness to help customers with lawn mowing and trash can valet service in addition to whatever miscellaneous household tasks were needed.

Education

High School Diploma -

Santa Teresa High School, Bellarmine College Prep
San Jose, CA
06.2025

Skills

  • Time Management
  • Cost Estimation
  • Auto and engine repair
  • Price Quoting
  • Strong communicator
  • Rules Enforcement
  • Patience and Empathy
  • Leadership Qualities
  • Client Service
  • Conflict Mediation

Timeline

Mechanic

Frank's Auto Service
07.2023 - 08.2023

Lifeguard

Cedar Fair Entertainment
05.2022 - 08.2022

Luke's Lawn Mowing & Trash Valet

Self-employeed
01.2018 - 05.2022

High School Diploma -

Santa Teresa High School, Bellarmine College Prep

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Luke Delaney