Luke Dorman
Aurora
Summary
Dynamic Enterprise Account Manager with a proven track record at Cintas Corporation, driving revenue growth through strategic partnerships and tailored solutions. Skilled in client relationship management and effective sales presentations. Excels in identifying opportunities and consistently exceeding goals and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Enterprise Account Manager
Cintas Corporation
05.2024 - Current
- Increased revenue growth by identifying new opportunities within national accounts and developing strategic partnerships.
- Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns.
- Collaborated with customers to learn business operations and capitalize on upselling opportunities.
Sales Representative
Cintas Corporation
12.2022 - 04.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Collaborated with production and service teams in order to move deals through quickly and ensure an excellent customer experience.
Management Trainee
Cintas Corporation
07.2021 - 12.2022
- Assisted management in setting clear goals, establishing priorities, and monitoring progress to ensure customer satisfaction.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Gained knowledge of company policies, protocols and processes.
Education
Bachelor of Arts - Communications
The Ohio State University
Columbus, OH12-2020
Skills
- Effective Sales Presentations
- Strategic Account Management
- Team-Oriented Approach
- Client Engagement Strategy
- Critical Thinking Skills
- Strong Organizational Skills
Timeline
Enterprise Account Manager
Cintas Corporation
05.2024 - Current
Sales Representative
Cintas Corporation
12.2022 - 04.2024
Management Trainee
Cintas Corporation
07.2021 - 12.2022
Bachelor of Arts - Communications
The Ohio State University
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