Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Luke Douglas

Herriman,UT

Summary

Seasoned shift manager with a proven track record of keeping operations running smoothly and ensuring customer satisfaction, I bring a wealth of experience in high-quality service and proactive problem-solving. My talent for maintaining team focus and achieving objectives is complemented by a clear understanding of the value of hard work. Eager to contribute to team success, I am motivated to learn, grow, and excel at any opportunity. As a dedicated individual, I am confident in my ability to bring both experience and enthusiasm anywhere I go.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Class Historian

Mountain Ridge High School
Herriman, UT
08.2023 - Current
  • Coordinated communication and events for the Senior Class.
  • Help lead and organize events to help bring in more than $109,000 for a selected charity during December.

Shift Manager/Key Holder

McDonald's
Herriman, UT
09.2021 - Current
  • Assisted in leading and motivating a team of 20+ employees at a time to ensure excellent customer service.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Assistant Producer

Grace Community Bible Church
Sandy, UT
04.2020 - Current
  • Coordinated and directed a team to produce live church content online.
  • Managed live stream, in-house & online sound, and produced live camera work.

Pine Island Junior Ambassador

Pine Island Ambassador Program
Pine Island, MN
06.2018 - 06.2019
  • Planned and organized events for the local festival.
  • Attended and represented Pine Island town by attending other local activities and parades.

Assistant Dance Instructor

Rachel D's Dance Studio
Pine Island, MN
08.2018 - 05.2019
  • Planned and oversaw group, duos and individual dance performances.
  • Taught groups of up to 20 young kids, with particular focus on Ballet and Jazz styles.

Education

High School Diploma -

Mountain Ridge High School
Herriman, UT
05-2024

Skills

  • Effective team leadership and management
  • Strong organizational and multitasking abilities
  • Exceptional customer service skills
  • Cash Handling
  • Punctual and Reliable
  • Excellent communication skills
  • Quick learner with a positive attitude

Certification

  • Utah State Food Handlers Permit
  • ServSafe Food Manager Certification

References

References available upon request.

Timeline

Senior Class Historian

Mountain Ridge High School
08.2023 - Current

Shift Manager/Key Holder

McDonald's
09.2021 - Current

Assistant Producer

Grace Community Bible Church
04.2020 - Current

Assistant Dance Instructor

Rachel D's Dance Studio
08.2018 - 05.2019

Pine Island Junior Ambassador

Pine Island Ambassador Program
06.2018 - 06.2019

High School Diploma -

Mountain Ridge High School
Luke Douglas