Luke Douglas
Herriman,UT
Summary
Seasoned shift manager with a proven track record of keeping operations running smoothly and ensuring customer satisfaction, I bring a wealth of experience in high-quality service and proactive problem-solving. My talent for maintaining team focus and achieving objectives is complemented by a clear understanding of the value of hard work. Eager to contribute to team success, I am motivated to learn, grow, and excel at any opportunity. As a dedicated individual, I am confident in my ability to bring both experience and enthusiasm anywhere I go.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Class Historian
Mountain Ridge High School
Herriman , UT
2023.08 - Current
- Coordinated communication and events for the Senior Class.
- Help lead and organize events to help bring in more than $109,000 for a selected charity during December.
Shift Manager/Key Holder
McDonald's
Herriman , UT
2021.09 - Current
- Assisted in leading and motivating a team of 20+ employees at a time to ensure excellent customer service.
- Resolved customer inquiries and complaints requiring management-level escalation.
Assistant Producer
Grace Community Bible Church
Sandy , UT
2020.04 - Current
- Coordinated and directed a team to produce live church content online.
- Managed live stream, in-house & online sound, and produced live camera work.
Pine Island Junior Ambassador
Pine Island Ambassador Program
Pine Island , MN
2018.06 - 2019.06
- Planned and organized events for the local festival.
- Attended and represented Pine Island town by attending other local activities and parades.
Assistant Dance Instructor
Rachel D's Dance Studio
Pine Island , MN
2018.08 - 2019.05
- Planned and oversaw group, duos and individual dance performances.
- Taught groups of up to 20 young kids, with particular focus on Ballet and Jazz styles.
Education
High School Diploma -
Mountain Ridge High School
Herriman, UT2024-05
Skills
- Effective team leadership and management
- Strong organizational and multitasking abilities
- Exceptional customer service skills
- Cash Handling
- Punctual and Reliable
- Excellent communication skills
- Quick learner with a positive attitude
Certification
- Utah State Food Handlers Permit
- ServSafe Food Manager Certification
References
References available upon request.
Timeline
Senior Class Historian
Mountain Ridge High School
2023.08 - Current
Shift Manager/Key Holder
McDonald's
2021.09 - Current
Assistant Producer
Grace Community Bible Church
2020.04 - Current
Assistant Dance Instructor
Rachel D's Dance Studio
2018.08 - 2019.05
Pine Island Junior Ambassador
Pine Island Ambassador Program
2018.06 - 2019.06
High School Diploma -
Mountain Ridge High School
- Utah State Food Handlers Permit
- ServSafe Food Manager Certification
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