Summary
Overview
Work History
Education
Skills
Extracurricular activities
Timeline
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Luke Duffy

Tequesta,FL

Summary

Dynamic professional with a strong background in customer service and communication, honed at Rinaldi's Deli. Proven ability to enhance customer satisfaction through attentive service and multilingual skills. Experienced in data entry and problem-solving, contributing to team success in high-pressure environments. Sports Reporter at The Benjamin School who appeared in dozens of broadcasts over a multi-year span while working behind the scenes on the editing team and scriptwriting team.

Overview

4
4
years of professional experience

Work History

Waiter

Rinaldi's Deli
06.2021 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Utilized spanish often to help customers who were not proficient in english.

Sports Reporter

The Benjamin School
08.2022 - 05.2024
  • Utilized storytelling skills to provide vivid descriptions of live events, creating an immersive experience for readers who could not attend games themselves.
  • Served on the scriptwriting and editing team on the Benjamin School's 100% student produced BTV News program.
  • Participated in editorial meetings to pitch new story ideas based on emerging trends or developing news stories within the scope of Benjamin Sports.
  • The BTV broadcast team has been recognized year over year earning All Florida honors in a number of categories for its professional graphics, coverage and leadership.

Education

Sports Management

Florida State University
Tallahassee, FL
05-2028

High School Diploma -

The Benjamin School
Palm Beach Gardens, FL
05-2024

Skills

  • Experienced in multilingual communication: German, Spanish, and English
  • Introductory skills in Japanese and Russian
  • Problem-solving
  • Dependable and responsible
  • Customer service
  • Microsoft Excel
  • Data entry
  • Spreadsheets

Extracurricular activities

Worked as a leader in the Habitat for Humanity club at the Benjamin school from sophomore to senior year. As a club we worked alongside local charities to collaborate on fundraisers and item collection for donation. We would hold events each semester where members could attend an event to make/donate homemade blankets that would go to local charities and Habitat chapters in the Palm Beach area.

Timeline

Sports Reporter

The Benjamin School
08.2022 - 05.2024

Waiter

Rinaldi's Deli
06.2021 - Current

Sports Management

Florida State University

High School Diploma -

The Benjamin School
Luke Duffy