Luke Evans
Kyle,TX
Summary
I try to be an over achiever at everywhere I work. At HteaO I was promoted within a week and at target I’ve been trained as assistant leads for multiple areas. Throughout my years of working I’ve been trained in many different ways so I have a great general knowledge of how to get product selling more efficiently and how to keep the guest coming back.
Overview
3
3
years of professional experience
Work History
Retail Worker
Target
09.2022 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Shift Lead
HTeaO
10.2024 - 05.2025
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Cashier
Walmart
06.2022 - 09.2022
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Reduced wait times by implementing effective queue management strategies during peak hours.
Education
High School Diploma -
Moe And Gene Johnson High School
Buda, Tx06.2022
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Relationship building
- Store maintenance
- Sales proficiency
- Problem-solving
- Visual merchandising
- Employee training
- Staff supervision
- Strategic thinking
Timeline
Shift Lead
HTeaO
10.2024 - 05.2025
Retail Worker
Target
09.2022 - Current
Cashier
Walmart
06.2022 - 09.2022
High School Diploma -
Moe And Gene Johnson High School