As a worker in the food industry, I was given the opportunity to develop customer connections and work in a fast-paced environment. Additionally, I thrive under high pressure as I quickly take on a leadership role turning a seemingly impossible situation into one that can be effectively managed. My workplace experiences allow me to take a holistic approach to the hospitality and food service industries in an attempt to maximize customer satisfaction for future jobs.
Work History
Barista
STARBUCKS COFFEE COMPANY
Woodland Hills, CA
05.2023 - 09.2023
Worked with other coworkers to make complex drinks.
Created partner-pick drinks when a popular trend/movie was released.
Cleaned for closing shifts.
Used cash registers to process customer payments.
Greeted customers and took orders through both drive-thru and in-store.
Host
Kabuki Japanese Restaurants
Woodland Hills, CA
05.2023 - 08.2023
Managed food delivery tablets and picked up phone orders to effectively place customers' orders.
Put together side dishes and bagged to-go orders.
Answered customer inquiries regarding the menu, restaurant services, and special menu items.
Resolved conflicts between customers when necessary.
Helped balance cash at the end of a night shift.
Maintained cleanliness of the lobby area, including wiping down tables and chairs.