Summary
Work History
Education
Skills
References
Timeline
Generic

Luke Gatien

Woodland Hills,CA

Summary

As a worker in the food industry, I was given the opportunity to develop customer connections and work in a fast-paced environment. Additionally, I thrive under high pressure as I quickly take on a leadership role turning a seemingly impossible situation into one that can be effectively managed. My workplace experiences allow me to take a holistic approach to the hospitality and food service industries in an attempt to maximize customer satisfaction for future jobs.

Work History

Barista

STARBUCKS COFFEE COMPANY
Woodland Hills, CA
05.2023 - 09.2023
  • Worked with other coworkers to make complex drinks.
  • Created partner-pick drinks when a popular trend/movie was released.
  • Cleaned for closing shifts.
  • Used cash registers to process customer payments.
  • Greeted customers and took orders through both drive-thru and in-store.

Host

Kabuki Japanese Restaurants
Woodland Hills, CA
05.2023 - 08.2023
  • Managed food delivery tablets and picked up phone orders to effectively place customers' orders.
  • Put together side dishes and bagged to-go orders.
  • Answered customer inquiries regarding the menu, restaurant services, and special menu items.
  • Resolved conflicts between customers when necessary.
  • Helped balance cash at the end of a night shift.
  • Maintained cleanliness of the lobby area, including wiping down tables and chairs.

Education

High School Diploma -

Notre Dame High School
Sherman Oaks, CA
06-2024

Skills

  • Efficiency
  • Teamwork
  • Communication
  • Quick Learner/Adaptability
  • Time Management
  • Complaint Resolution
  • Customer Service
  • Attentive
  • Problem Solving
  • Critical thinking

References

References available upon request.

Timeline

Barista

STARBUCKS COFFEE COMPANY
05.2023 - 09.2023

Host

Kabuki Japanese Restaurants
05.2023 - 08.2023

High School Diploma -

Notre Dame High School
Luke Gatien