Luke Giusto
Fairmont Sonoma Mission Inn & Spa
1
Certification
5
years of professional experience
I am a dedicated and reliable employee and prospective teammate with experience in the hospitality industry. My high school experience included many leadership roles in a teamwork setting. Able to react and respond to immediate tasks required to get the job done to the highest standard.
Work History
Utility Restaurant Worker
1 Year 3 Months- Delivered exceptional customer service to enhance guest satisfaction and drive repeat business.
- Assisted in daily operations, ensuring smooth workflow and adherence to service standards.
- Trained new team members on restaurant procedures and best practices for efficient service delivery.
- Managed inventory levels, placing orders to maintain stock availability and minimize waste.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
Field Representative
6 Months- Maintained comprehensive documentation of interactions and services provided for compliance purposes.
- Delivered products to clients efficiently.
Warehouse Worker
2 Months- Prepared and packaged orders for shipment, ensuring timely delivery to clients.
- Conducted regular quality checks on products to minimize returns and damages.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Collaborated with team members to meet daily production goals consistently.
- Loaded, unloaded, and moved material to and from storage and production areas.
Bellman/ Valet
3 Months- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
- Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
- Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
- Escorted guests to assigned rooms and transported luggage.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Assisted guests with luggage and transportation needs, ensuring smooth arrivals and departures.
Football Coach
1 Year 1 Month- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
- Instilled discipline and principles of good sportsmanship in players.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Collaborated with fellow coaches to exchange ideas, improve practice routines, and share resources.
Education
High School Diploma
Skills
Team collaboration
Loading and unloading
Leadership qualities
Inventory management
Collaboration skills
Physical labor
Customer service
Accomplishments
1st team All League Baseball 2023, 1st team All League Football 2023, Napa County Newcomer of the Year Baseball 2023, Napa County Lineman of the Year 2023, Coaches Award 2024, 2nd team All League 2024, Team Italia National Baseball Team Player 2024.
Certification
California Life and Health Insurance License, April 23, 2026
California Property and Casualty Insurance License, July 24, 2026
Timeline
Field Representative
Generations of Sonoma
10.2025 - 04.2026Read More
Utility Restaurant Worker
Fairmont Sonoma Mission Inn & Spa
05.2025 - CurrentRead More
Warehouse Worker
Wine Country Connect
11.2024 - 01.2025Read More
Bellman/ Valet
Carneros Inn
05.2023 - 08.2023Read More
Football Coach
Next Level Flag Football
11.2021 - 12.2022Read More
Justin Siena High School
High School Diploma
Read More