Luke Goodman
Brighton,MI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Dairy Queen Fan Captain
Dairy Queen
Hartland, MI
02.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
Education
Math And Science
Hartland High School
Hartland, MI05-2025
Skills
- Public Speaking
- Training & Development
- Decision-Making
- Problem-Solving
- Teamwork and Collaboration
- Active Listening
- Analytical and Critical Thinking
- Conflict Resolution
- Collaboration
- Flexible and Adaptable
Affiliations
- Member of the Hartland National Honors Society
- Track and Field
- Cross Country (Captain)
- Volunteer for Michigan State University concessions at football and basketball games
Timeline
Dairy Queen Fan Captain
Dairy Queen
02.2023 - Current
Math And Science
Hartland High School