Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Luke Higgins

Oxnard,United States

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

HVAC Technician

Kool Dynamics Air Conditioning
Oxnard, CA
03.2024 - Current
  • Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
  • Ensured that all safety protocols were followed while working onsite at customer locations.
  • Repaired or replaced defective parts as necessary during service calls.
  • Adhered strictly to all applicable codes when installing new HVAC systems.
  • Communicated regularly with supervisor regarding progress on projects and any challenges encountered during the course of work.
  • Pulled electrical wiring for new installations or repairs to existing HVAC systems.
  • Installed condensate lines, gas piping, venting systems for water heating appliances, exhaust fans.

Cashier

In-N-Out Burger
Oxnard, CA
02.2022 - Current
  • Ensured compliance with all safety regulations within the store environment.
  • Received payment from customers and made change as needed.
  • Performed opening duties such as setting up registers with required supplies for shift operations.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Followed all safety protocols while operating restaurant equipment like fryers or grills.
  • Maintained cleanliness of work area throughout shift.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Greeted customers, took orders, and provided product information.

Cashier

McDonalds
Camarillo, CA
02.2020 - 01.2022
  • Ensured compliance with all safety regulations within the store environment.
  • Maintained a clean work area by wiping down counters, sweeping floors.
  • Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
  • Ensured compliance with health codes regulations while serving food items to customers.
  • Assisted in training new restaurant staff members on proper cashier procedures.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Greeted customers and provided friendly customer service.

Education

Some College (No Degree) - Medical

Ventura Adult And Continuing Education
Ventura, CA

Skills

  • Diagnostic Techniques
  • Quality-focused
  • Equipment Installation
  • Adaptable
  • Excellent customer service skills
  • Staff Training
  • Problem-Solving
  • Teamwork and Collaboration

Certification

  • EMT course completion
  • CPR, AED and First Aid Certified

Languages

Spanish
Limited

Timeline

HVAC Technician

Kool Dynamics Air Conditioning
03.2024 - Current

Cashier

In-N-Out Burger
02.2022 - Current

Cashier

McDonalds
02.2020 - 01.2022

Some College (No Degree) - Medical

Ventura Adult And Continuing Education

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Luke Higgins