Luke Higgins
New Port Richey,Florida
Summary
Passionate Certified Alcohol and Drug Counselor with a proven track record at Bluecrest Recovery Center, adept at individualized treatment planning and group facilitation. Recognized for exceptional leadership at Hilton Hotel, achieving #1 in Service in the Tri-State Area. Skilled in client progress evaluation and motivational techniques, blending hard and soft skills to foster recovery and service excellence.
Overview
15
15
years of professional experience
Work History
Certified Alcohol and Drug Counselor
Bluecrest Recovery Center
07.2023 - 06.2024
- Provided individual treatment plan based on assessment to determine goals and needs to address substance abuse and mental health.
- Met weekly with clients (avg. 10-14) to evaluate progress towards goals, provide motivation, and overcome obstacles.
- Facilitate client group sessions using variety of teaching methods and covering varied topics.
CADC Intern and Behavioral Health Technician
Bluecrest Recovery Center
09.2021 - 07.2023
- Completed CADC classes from New Jersey Prevention Network and met all requirements for certification.
- Met weekly with Clinical Director for individual supervision and training on all aspects pertaining to being a Clinician in a recovery center.
- Facilitated two client groups daily using a variety of methods, such as education, 12 step, literature, process groups etc.
Rooms Division Manager
Hilton Hotel
08.2009 - 09.2021
- Directly responsible for all Front Office, Revenue, and Reservation operations.
- Upheld high standards for customer service and led by example.
- Oversaw all Housekeeping operations.
- Oversaw the Maintenance, Health Club, and Loss Prevention departments..
- Ensure all Hilton Guest Assistance Issues are resolved
Education
Bachelor of Arts - Communications
Ramapo College of New Jersey
Mahwah, NJ12.1979
Skills
- Certified alcohol and drug counselor (CADC) NJ License # CA00195500
- Hilton Hotel Pearl River #1 in Service in Tri-State Area 8 years in a row
- Hilton Manager of the Year -Woodcliff Lake NJ
Timeline
Certified Alcohol and Drug Counselor
Bluecrest Recovery Center
07.2023 - 06.2024
CADC Intern and Behavioral Health Technician
Bluecrest Recovery Center
09.2021 - 07.2023
Rooms Division Manager
Hilton Hotel
08.2009 - 09.2021
Bachelor of Arts - Communications
Ramapo College of New Jersey
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