Seasoned Certified Alcohol and Drug Counselor and Case Manager Supervisor with a proven track record from Therapeutic Behavioral Services. Expert in developing individualized care plans and providing crisis intervention, showcasing strong collaboration and dependability. Excels in utilizing case management software and educating on substance abuse effects, demonstrating both hard and soft skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Alcohol and Drug Counselor
Insight
Winston Salem, NC
06.2013 - Current
Collaborated with physicians, psychiatrists, social workers, counselors, and other healthcare professionals to develop individualized treatment plans for each patient.
Adhered to all ethical codes of conduct required by professional organizations governing the practice of reciprocal alcohol and drug counseling.
Provided referrals to community resources related to drug and alcohol prevention, intervention, and recovery services.
Educated patients on the effects of drugs and alcohol, as well as relapse prevention techniques.
Educated clients about the effects of drug and alcohol abuse on physical and psychological health.
Conducted group and individual counseling sessions to address drug and alcohol addiction.
Attended team meetings with counselors to discuss progress of client cases and provide feedback or suggestions when necessary.
Collaborated with interdisciplinary team members including physicians, nurses, social workers and rehabilitation counselors to ensure quality of care.
Case Manager Supervisor
Therapeutic Behavioral Services
Greensboro, NC
02.1999 - 04.2010
Advocated on behalf of clients to secure necessary services and support.
Educated clients and their families about their rights and available community resources.
Handled administrative procedures to meet objectives set by boards of directors or senior management.
Monitored client progress through regular follow-ups and case reviews.
Negotiated with insurance companies and other payers to secure coverage for client services.
Provided referrals to appropriate medical, mental health, and social services.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Developed trusting relationships with social services, health care providers and governmental agencies.
Conducted initial assessments to determine client eligibility for programs and services.
Resolved conflicts between clients, families, care providers, and other stakeholders involved in the case management process.
Maintained confidentiality and adhered to professional ethics and standards.
Maintained up-to-date case records with case activity status.
Transitioned clients to different providers based on progress or needs.
Managed caseloads effectively, ensuring timely documentation and reporting.
Provided crisis intervention services when needed.
Participated in interdisciplinary team meetings with other health professionals to coordinate services for complex cases.
Utilized case management software and databases for efficient information tracking.
Education
Bachelor of Science - Clinical Psychology
Greensboro College
Greensboro, NC
06-1998
Skills
Certified alcohol and drug counselor
Certified alcohol and drug counselor (CADC)
Thermal compliance standards
Drug diversion understanding
Work orders and documentation
Dependable and responsible
Certification
CDAC, CCJP 13 years
Clinical impression with DSM 5 and ASAM Level ,ASI Screening, ASI 2.0
Timeline
Certified Alcohol and Drug Counselor
Insight
06.2013 - Current
Case Manager Supervisor
Therapeutic Behavioral Services
02.1999 - 04.2010
Bachelor of Science - Clinical Psychology
Greensboro College
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