Luke Jacobs
Edmond,OK
Summary
I graduated high school in June of 2022 from Akins High School in Austin, Texas and returned to Edmond, Oklahoma the following December. In my free time I study foreign languages and play the cello. I also enjoy writing and working with prose, syntax, and linguistics. I am a student at Oklahoma City Community College and I plan to major in Linguistics. I also have a background in legal studies and I was in an jail security internship in from August 2021 to June 2022.
Overview
4
4
years of professional experience
Work History
Team Member
Target
08.2021 - Current
- Began as a cart attendant and worked outdoors in extreme heat and cold
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Customer service and cashiering experience
- Worked under immense pressure in order fulfillment which helped me learn to be prompt with decision making and overall work efficiency
Store Associate
Marshall's
03.2021 - 08.2021
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Crew Member
Wendy's
01.2021 - 03.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Student Assistant
Frank Jenkins
05.2020 - 07.2020
- Cooperated with college students to teach children the proper form when playing stringed orchestral instruments
- Interacted with both children and their parents to explain the significance of each instrument and their role in the orchestra
- Assisted in setting up and taking down displays before and after reach event
Education
High School Diploma -
Liberal Arts And Science Academy
Austin, TXHigh School Diploma -
Charles Akins Early College High School
Austin, TX06.2022
Skills
- Customer service
- Punctuality
- Communication
- Cash handling
- Good worker under pressure
- Adaptability and flexibility
Languages
Polish
Native or Bilingual
Mandarin
Professional Working
Spanish
Limited Working
Russian
Limited Working
Timeline
Team Member
Target
08.2021 - Current
Store Associate
Marshall's
03.2021 - 08.2021
Crew Member
Wendy's
01.2021 - 03.2021
Student Assistant
Frank Jenkins
05.2020 - 07.2020
High School Diploma -
Liberal Arts And Science Academy
High School Diploma -
Charles Akins Early College High School