Summary
Overview
Work History
Education
Skills
Timeline
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Luke Klopp

West Bend,WI

Summary

IT Engineer with over 12 years of experience across security, systems administration, and automation. Skilled in managing a broad spectrum of technologies, including O365, Azure, and advanced security platforms, to optimize and secure IT infrastructures. Dedicated to enhancing automation and security practices that drive organizational resilience and efficiency.

Overview

15
15
years of professional experience

Work History

IT Engineer, Automation Engineer

Takkt FoodServices
06.2023 - Current
  • Manage and secure network infrastructure, including Palo Alto firewalls, Darktrace, Malwarebytes, and SentinelOne
  • Oversee Office 365 and Azure environments, with responsibility for Intune deployment, vSphere management, and on-prem AD
  • Administer Exchange and Veeam backup systems, ensuring data security and availability
  • Collaborate with external security teams on Pentera vulnerability assessments, driving security audits and effective remediation strategies

Technology Analyst, Applications Analyst, Applications and Security Analyst

Husco International
10.2016 - 06.2023
  • Analyzed, configured, and implemented security best practices and hardening within the O365 admin portal
  • Managed and optimized security for Azure AD, Azure AD Identity Protection, O365 Security and Compliance Portals, Azure PIM, O365 Intune portal, Exchange Online, Microsoft Teams, SharePoint, and OneDrive
  • Led incident response efforts, ensuring timely closure of incidents, and providing recommendations for future prevention
  • Assisted with the deployment of security best practices and conducted vendor security reviews
  • Personally Custom Developed over 100 PowerShell scripts to remove as much human touch as possible within a 100% Microsoft environment
  • Started with SCCM for environment management and have now transitioned to Intune
  • White glove support of Executive management
  • Developed full client deployments with Microsoft Intune
  • Over 5 years of Server management both physical and virtual utilizing VMware’s hypervisor
  • Responsible for numerous business application management including Deployment, Licensing, Troubleshooting and Patching
  • Responsible for Azure DevOps platform management
  • Ownership of the company wide O365/Office management
  • Primary BAAN ERP support engineer
  • Managed AD both on-premise and in the cloud
  • Heavy Group Policy management
  • Provide Level 3 support in all Microsoft Technologies within Husco
  • Heavy participation in recovering from a catastrophic security event

Avionics Technician Journeyman

US Military
05.2010 - 05.2016
  • Key Troubleshooter in missile management failure, once resolved also supported three flights for a $3.6 Million missile program.
  • Based on experience, pro-actively found numerous engineering and implementation issues that resulted in successful execution of numerous Top-Secret missions.
  • Primary airman responsible for directing the inspection of the liquid cooling plumbing systems of $500 million experimental flight program.
  • Key member of team that was responsible for the lifecycle of the flight program which advanced a $3.1 million software upgrade.
  • Key member of the team that maintained 10 aircraft in a state of readiness, resulting in 100% success of 20 Top Secret missions that resulted in my group winning the Daedalian Trophy.

Supervision/management

  • Organized 4-member team for squadron in community service projects.
  • Managed Automatic External Defibrillator program; conducted quarterly AED training; Executed 360 AED inspections, increasing units AED proficiency by 100%.
  • Trained technicians on the use of new equipment, enabling both the testing and repair of F-22 aircraft.
  • Aircraft Maintenance Unit combined federal campaign representative; contacted 37 members ensured 100% contact. Combined raised $413k base wide.
  • Feds Feed Family representative; started food collection points throughout aircraft maintenance unit; collected 5k lbs. of food for families in need.

Security

  • Volunteered and was handpicked for Middle East Asia deployment to go to Al Udeid Air Base, Qatar.
  • Oversaw 300 third country nationals, ensuring the safety and security of Al Udeid Air Base.
  • Supported largest AOR force protection flight; secured 30 contractor sites; key to squadron quarterly award.
  • Conducted force protection training; taught security procedures to 60 airmen; ensured flawless AEF turnover.
  • Supervised security of highly sensitive, mission essential equipment without an infraction for 6 years.
  • Trained as security forces reserve; completed 40-hr training course provided help during security shortfall

Education

Bachelor Degree - Information Technology, Information Assurance and Security

American InterContinental University
05-2018

2A3X2B -

Avionics Technical School
Sheppard AFB, TX
03-2011

Electronic Principles Technical School
Keesler AFB, MS
10-2010

Skills

  • Network Mgmt
  • ServiceNow
  • End User Training
  • Incident Management
  • Level 3 support
  • PowerBI
  • SCCM
  • O365 Management
  • Azure DevOps
  • BAAN ERP Support
  • QA Testing
  • Active Directory
  • Group Policy Admin
  • Intune Automation and Management
  • Top Secret Clearance
  • VMware
  • PowerShell Automation
  • Palo Alto Firewall
  • Darktrace
  • Malwarebytes
  • SentinelOne
  • Server Management
  • Application Administration
  • Microsoft Security Suite
  • System Administration
  • Technical Support
  • Technical Documentation
  • File Management
  • Software configuration
  • Server maintenance
  • Operating systems
  • Technical Troubleshooting
  • Remote Support
  • Troubleshooting and diagnosis

Timeline

IT Engineer, Automation Engineer

Takkt FoodServices
06.2023 - Current

Technology Analyst, Applications Analyst, Applications and Security Analyst

Husco International
10.2016 - 06.2023

Avionics Technician Journeyman

US Military
05.2010 - 05.2016

Bachelor Degree - Information Technology, Information Assurance and Security

American InterContinental University

2A3X2B -

Avionics Technical School

Electronic Principles Technical School
Luke Klopp