Luke Lanning
High Point,NC
Summary
Adept at driving client satisfaction and retention, I leveraged analytical thinking and excellent communication at Innovative Financial Group to tailor insurance solutions, enhancing client trust. Skilled in problem-solving and multitasking, my background spans from intricate assembly at General Electric to strategic merchandising at The Home Depot, showcasing adaptability and a keen attention to detail.
Overview
10
10
years of professional experience
Work History
Independent Insurance Broker
Innovative Financial Group
2019.11 - Current
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Coordinated with carriers during claim resolution processes to ensure fair settlements for insured parties as quickly as possible.
- Successfully managed a large portfolio of diverse clients while maintaining high retention rates through proactive relationship-building efforts.
- Educated prospective clients on the benefits of various insurance products to facilitate informed decision making.
- Conducted thorough risk assessments for potential clients to determine appropriate coverage levels and minimize exposure to loss.
Assembler
General Electric Company
2016.03 - 2020.10
- Accredited and implemented sixteen Projects involving ergonomics and lean improvement
- Assembled and tested electromechanical assemblies and sub-assemblies for wind turbine components including installation, adhesive bonding, drilling, tapping, torquing, lubricating and wiring
- Worked from engineering drawings, following manufacturing instructions, and wiring diagrams
- Efficiently used calibrated equipment and machinery as part of assembly processes
- Utilized various hand tools and other standard tools to complete work tasks
- Assured complete and accurate quality documentation
- Collaborated with team members to optimize workflow and improve overall efficiency in assembly process.
Electronic Mechanical Assembler
IES Industrial
2017.11 - 2020.01
- Maintained precise attention to detail while working with intricate electronic components, ensuring optimal performance of finished products.
- Assembled products according to work orders and quality requirements.
- Inspected and tested assembled products for proper functionality and quality.
- Helped production team meet objectives by cross-training in different assembly roles.
- Inserted wire leads by twisting, bending and trimming with hand tools.
- Improved product reliability by conducting thorough testing procedures on assembled units before final packaging.
Merchandising Execution Team Associate
The Home Depot Inc
2014.08 - 2016.03
- Implemented and executed plan-o-grams in-line with store presentation guidelines.
- Maintained organized merchandise displays with regular cleaning and recovery.
- Verified proper shelf locations by checking style numbers, bin locations and product documentation.
- Participated in team meetings to discuss sales targets, merchandising strategies, and store updates.
- Ensured proper signage was displayed throughout store to promote sales and discounts.
- Provided customer service by assisting shoppers with locating items or answering questions about products.
Education
No Degree - Computer Information Technology
Pensacola State College
Pensacola, FL05.2026
Certificate - Insurance And Risk Management
Florida School of Insurance
Pensacola, FL01.2020
High School Diploma -
J.M. Tate High School
Cantonment, FL06.2013
Skills
- Excellent communication
- Analytical thinking
- Problem solving
- Multitasking
- Adaptability
- Team collaboration
- Attention to detail
- Following Procedures and Protocols
Timeline
Independent Insurance Broker
Innovative Financial Group
2019.11 - Current
Electronic Mechanical Assembler
IES Industrial
2017.11 - 2020.01
Assembler
General Electric Company
2016.03 - 2020.10
Merchandising Execution Team Associate
The Home Depot Inc
2014.08 - 2016.03
No Degree - Computer Information Technology
Pensacola State College
Certificate - Insurance And Risk Management
Florida School of Insurance
High School Diploma -
J.M. Tate High School
Similar Profiles
Jonas ErvinJonas Ervin
Licensed Insurance Broker at Innovative Financial GroupLicensed Insurance Broker at Innovative Financial Group
SATYAM KUMARSATYAM KUMAR
Relationship Manager at Innovative Financial ManagementRelationship Manager at Innovative Financial Management
Anthony TadrosAnthony Tadros
Financial Planning Assistant at Innovative Financial ServicesFinancial Planning Assistant at Innovative Financial Services