LUKE L FLASPOHLER
Denton,Texas
Summary
Energetic and detail-oriented music media professional with hands-on experience in live event promotion, ticketing operations, and customer engagement. Proven ability to manage venue logistics, support production teams, and deliver exceptional guest experiences. Passionate about connecting audiences with music and media through seamless event execution and creative collaboration.
Overview
2026
2026
years of professional experience
Work History
Game Facilitator
Activate Games
Plano, TX
06.2025 - Current
- Enhanced guest experiences by delivering engaging tours and clear explanations of game rules. Motivated guests to participate, resulting in increased enjoyment and satisfaction.
- Oversaw reservation processing and payment handling to optimize guest check-in procedures. Managed guest interactions to foster positive experiences. Coordinated operational support to ensure seamless front desk functionality.
- Achieved seamless operation of gaming rooms through diligent monitoring and prompt troubleshooting of equipment. Delivered effective minor repairs and maintenance, contributing to enhanced user experience and operational efficiency.
- Monitored compliance with safety regulations and ensured cleanliness of gaming areas to promote a safe and enjoyable atmosphere.
Promotor Representative
Spune
Dallas, Texas
02.2023 - Current
- Managed inventory levels of physical tickets while coordinating distribution strategies.
- Engaged continuously with diverse individuals, utilizing a positive demeanor and interpersonal skills to establish rapport.
- Conducted thorough verification of tickets and passes to maintain event security.
- Handled ticket sales, including accepting payments, making changes and directing guests to correct locations.
- Addressed customer concerns and facilitated escalation of complex issues to management to enhance service quality.
- Managed ticket sales and membership collections to enhance patron experience at entertainment events.
- Cultivated positive relationships with suppliers and vendors working different events.
Cashier/ Cook
Pizza Hut
Plano, Texas
- Entered orders into computer system to coordinate with kitchen staff.
- Explained details for new menu items and daily specials.
- Kept food service and preparation areas clean and neat.
- Processed credit card transactions, gift cards, and cash payments.
- Trained new servers in company policies, guest service standards, and best practices.
- Greeted customers upon arrival and escorted them to their tables.
- Processed cash, credit card, and gift card transactions securely using POS software.
Guitar Instructor
School of Rock
Plano, Texas
06.2018 - 09.2018
- Selected pieces for student practice and performance based on individual strengths and interests.
- Accompanied live performances, maintaining skills and demonstrating techniques to students through recordings of events.
- Maintained regular schedule of instructional and practice sessions with established students, maintaining pace of skill development through consistency.
- Trained students to handle demands of formal and informal performances.
- Demonstrated proper playing technique and offered constructive feedback during lessons.
- Collaborated with other music instructors to organize events and workshops for students.
- Offered guidance on selecting appropriate guitars, amplifiers, pedals, strings, picks, and other accessories based on individual needs.
Education
Bachelor of Arts (B.A.) - Music Media
University of North Texas
Denton, Texas05.2025
Skills
- Extensive performance background
- Managing production logistics
- Ticket verification and collection
- Guest relations
- Ticket sales proficiency
- Venue supervision
Timeline
Game Facilitator
Activate Games
06.2025 - Current
Promotor Representative
Spune
02.2023 - Current
Guitar Instructor
School of Rock
06.2018 - 09.2018
Cashier/ Cook
Pizza Hut
Bachelor of Arts (B.A.) - Music Media
University of North Texas