Enthusiastic retail professional with a background in customer engagement, inventory management, and technical problem-solving. Strong foundation in computer systems and a record of supporting fast paced retail environments.
Overview
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Warehouse Worker
Amazon
Uxbridge, Massachusetts
11.2024 - Current
Operated pallet jacks to transport products across the warehouse.
Sorted and organized incoming shipments for efficient storage.
Customer Service Representative
Target
Westborough, Massachusetts
04.2022 - 08.2023
Stocked main floor with non purchased items
Assisted customers with product inquiries and store navigation.
Help customers process product returns or item swaps.
Checking out customers and bagging items
Retrieved customer pickup orders for drive-up service and front desk.
Crew Member
Dunkin' Donuts
Upton, Massachusetts
02.2019 - 09.2020
Education
Computer Information Systems Transfer Program - Computer And Information Systems
Quinsigamond Community College
Worcester, MA
01.2025 - 08.2026
Grafton High School
Grafton, MA
Skills
Conflict resolution
Customer engagement
Team collaboration
Problem solving
Building and or disassembling Computers/Laptops
Installing Operating Systems
Live audio cable routing and engineering
Pallet jack operation
Inventory management
Order fulfillment
Timeline
Computer Information Systems Transfer Program - Computer And Information Systems