Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luke Mccann

Grafton,MA

Summary

Enthusiastic retail professional with a background in customer engagement, inventory management, and technical problem-solving. Strong foundation in computer systems and a record of supporting fast paced retail environments.

Overview

2
2
years of post-secondary education
8
8
years of professional experience

Work History

Warehouse Worker

Amazon
Uxbridge, Massachusetts
11.2024 - Current
  • Operated pallet jacks to transport products across the warehouse.
  • Sorted and organized incoming shipments for efficient storage.

Customer Service Representative

Target
Westborough, Massachusetts
04.2022 - 08.2023
  • Stocked main floor with non purchased items
  • Assisted customers with product inquiries and store navigation.
  • Help customers process product returns or item swaps.
  • Checking out customers and bagging items
  • Retrieved customer pickup orders for drive-up service and front desk.

Crew Member

Dunkin' Donuts
Upton, Massachusetts
02.2019 - 09.2020

Education

Computer Information Systems Transfer Program - Computer And Information Systems

Quinsigamond Community College
Worcester, MA
01.2025 - 08.2026

Grafton High School
Grafton, MA

Skills

  • Conflict resolution
  • Customer engagement
  • Team collaboration
  • Problem solving
  • Building and or disassembling Computers/Laptops
  • Installing Operating Systems
  • Live audio cable routing and engineering
  • Pallet jack operation
  • Inventory management
  • Order fulfillment

Timeline

Computer Information Systems Transfer Program - Computer And Information Systems

Quinsigamond Community College
01.2025 - 08.2026

Warehouse Worker

Amazon
11.2024 - Current

Customer Service Representative

Target
04.2022 - 08.2023

Crew Member

Dunkin' Donuts
02.2019 - 09.2020

Grafton High School
Luke Mccann