Overview
Work History
Education
Skills
Timeline
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Luke McDonough

Brooklyn,NY

Overview

4
4
years of professional experience

Work History

Bartender

Pinkerton Wine Bar
05.2023 - Current
  • Fostered knowledge of different wines, helping customers make selections based on their preferences
  • Upsold menu items to customers, driving up per-sale revenues and maximizing profits.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Signed for wine shipments and kept storage room in stock and organized

Bartender/Server

The Buttery Bar
04.2022 - 06.2023
  • Cultivated strong relationships with many regular customers
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards
  • Trained server staff on best practices and provide feedback to management to improve customer satisfaction
  • Manage close-out process on weekends, ensuring tips are properly distributed and all cash receipts accounted for

Barista

Oslo Coffee Roasters
03.2020 - 02.2023
  • Controlled line and crowd with quick, efficient service
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Engaged customers in a visible role, conveying a positive and professional attitude

Server

Little Rebel
04.2021 - 12.2021
  • Highest-earning server at busy East Village bar
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Front of House Assistant Manager

Cafe Madeleine
05.2019 - 12.2019
  • Responsible for opening and closing bakery, keeping track of all transactions, and ensuring the deposit of cash receipts
  • Managed inventory of paper goods and front-of-house supplies
  • Fostered relationships with neighborhood clientele

Education

Bachelor of Fine Arts - Musical Theater

Emerson College
Boston, MA

Skills

  • Food Handler's License
  • Exceptional Interpersonal Skills
  • Food and Beverage Knowledge
  • Toast
  • Square
  • LightSpeed

Timeline

Bartender

Pinkerton Wine Bar
05.2023 - Current

Bartender/Server

The Buttery Bar
04.2022 - 06.2023

Server

Little Rebel
04.2021 - 12.2021

Barista

Oslo Coffee Roasters
03.2020 - 02.2023

Front of House Assistant Manager

Cafe Madeleine
05.2019 - 12.2019

Bachelor of Fine Arts - Musical Theater

Emerson College

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Luke McDonough