Luke Miller
Oklahoma City,OK
Summary
With a dynamic educational and professional background, I am excited to offer my diverse skillset, creative vision, and standards of excellence to an organization where I can plant roots, strive for growth opportunities, and bloom in my field (figuratively and literally). I am an enthusiastic, organized, and bright candidate held firm to the belief that a people-centric approach is always the cornerstone to productivity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stormwater Quality Technician
City of Midwest City
09.2023 - Current
- Performed routine construction compliance inspections to ensure the City met Minimum Control Measures (MCMs) as required by ODEQ
- Resolved citizen complaints regarding pollution, flooding, erosion, emergency spills, and other environmental incidents
- Safely managed the collection, storage, and disposal of more than 76,000lbs./year of hazardous materials at the City's Household Hazardous Waste Facility
- Completed 24/7 Emergency On-Call Shifts as certified HAZWOPER and Spill Response personnel
- Collected water quality samples at designated outflow sites; performed laboratory work to test and report water quality standards
- Led planning and execution of citywide events, such as our annual Earth Day Festival and a large-scale neighborhood parks cleanup, with a particular focus on meeting public education and outreach initiatives
Bartender
The Hamilton Supperette & Lounge
03.2022 - 09.2023
- Demonstrated excellent customer service skills by efficiently multitasking in a timely manner
- Thrived among a fast-paced, ever-changing, high-pressure environment
- Maintained food safety and alcohol service licenses
- Performed routine inventory; placed and received wholesale orders
- Regularly exceeded sales goals through suggestive selling, making thoughtful recommendations based on customer preferences, and knowledge of fine wine, craft beer, and curated whiskey selections
General Manager
Moni's Italian Kitchen & Wine Bar
03.2021 - 03.2022
- Integrated customer feedback to improve operations and build brand loyalty
- Managed profit goals against budget and prior fiscal years
- Effectively and thoughtfully scheduled a team of more than 30 employees
- Recruited, interviewed, onboarded, and trained new hires; provided coaching and mentoring to employees at all levels of the operation
- Built and maintained relationships with vendors and suppliers; attended networking events with potential vendors and curators
- Maintained food safety and alcohol service licenses
- Performed routine inventory; placed and received wholesale orders
Education
Bachelor of Arts - Environmental Studies
University of Oklahoma
Norman, OK05-2022
Skills
- Occupational Safety
- Environmental Compliance
- Customer & Public Service
- Government Regulation & Affairs
- Data Collection, Analysis, & Reporting
- Community Outreach & Engagement
- Technical & Grant Writing
- Project Leadership
Certification
- Water Works Operator - Oklahoma Dept. of Environmental Quality
- Wastewater Works Operator - Oklahoma Dept. of Environmental Quality
- HAZWOPER-40 - Canadian Valley Technology Center
- Forklift Certified - Midwest City Police & Fire Training Academy
- Medic First Aid, CPR, & AED - Mid-Del Technology Center
- OSHA-10 - Mid-Del Technology Center
Timeline
Stormwater Quality Technician
City of Midwest City
09.2023 - Current
Bartender
The Hamilton Supperette & Lounge
03.2022 - 09.2023
General Manager
Moni's Italian Kitchen & Wine Bar
03.2021 - 03.2022
Bachelor of Arts - Environmental Studies
University of Oklahoma
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