Luke Oberbroeckling
Liberty,MO
Summary
Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.
Overview
4
4
years of professional experience
Work History
Universal Banker
Central Bank Of The Midwest
10.2022 - Current
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Parks and Recreation Employee
North Kansas City Parks And Recreation
05.2022 - 10.2022
- Collaborated with other recreation staff in developing new recreational activities.
- Kept athletic and games equipment and facilities organized and maintained.
- Provided feedback and guidance to program participants regarding progress and development.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Carwash Team Lead
Varsity Carwash
03.2020 - 05.2022
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Education
Bachelor of Science - History
Iowa State University
Ames, IA05.2022
Skills
- Customer Service
- CRM Systems
- Financial Institution Regulations
- Products and Services Knowledge
- Operations Understanding
- Relationship Building
- Analyzing Data
- Team Collaboration
Timeline
Universal Banker
Central Bank Of The Midwest
10.2022 - Current
Parks and Recreation Employee
North Kansas City Parks And Recreation
05.2022 - 10.2022
Carwash Team Lead
Varsity Carwash
03.2020 - 05.2022
Bachelor of Science - History
Iowa State University
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