Luke Osthus
Garden Grove,CA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Sales Associate
Jacks Surfboards
Huntington Beach, CA
08.2020 - Current
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Assisted customers with product selection, sizing and styling.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Worked with fellow sales team members to achieve group targets.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Tracked sales performance metrics to identify trends in market place.
- Answered store and merchandise questions and led customers to wanted items.
- Processed transactions using a point-of-sale system.
Ambassador Volunteer
Aquarium of the Pacific
Long Beach, CA
10.2018 - Current
- Coached volunteers in effective communication with the public or employees.
- Provided administrative support such as filing documents or entering data into databases.
- Developed public relations strategies to influence public opinion or promote ideas, products or services.
- Engage and greet the guest.
- Shared accurate information about animals and their ecosystems with guests, while assuring the safety of both the animals and the guests during interactions.
- Developed and maintained close working relationships with members and residents of the aquarium.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Attended meetings
- Recruited new volunteers through online resources such as job boards or community websites.
- Participated in trade shows to promote the organization's services to a larger audience.
- Organized training materials for volunteers, and trained staff on the materials created.
- Prepared or delivered speeches to further public relations objectives.
- Facilitated communication between volunteers and staff members.
Education
Bachelor of Arts - Education
California State University, Long Beach
Long Beach, CA05-2025
Associate of Arts - American History
Orange Coast College
Costa Mesa, CA05-2022
Zookeepers Assistant - Animal Science
Animal Behavioral Institute
Middletown, CA05-2022
Skills
- Supervision and leadership
- Communication
- Multitasking Abilities
- Collaboration
- Excellent communication
- Problem resolution
- Calm under pressure
- Friendly, positive attitude
Accomplishments
- Top Retailer of the Year, Jack Surfboards 2023
- #1 Salesperson, multiple months in 2024, 2022
- Presidential Volunteer Award, 2023 and 2024
- Leadership Award, Boys State, CA 2020
Timeline
Sales Associate
Jacks Surfboards
08.2020 - Current
Ambassador Volunteer
Aquarium of the Pacific
10.2018 - Current
Bachelor of Arts - Education
California State University, Long Beach
Associate of Arts - American History
Orange Coast College
Zookeepers Assistant - Animal Science
Animal Behavioral Institute
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