Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luke Petrini

Council Bluffs,IA

Summary

Highly experienced Southwest Airlines employee that is proactive and hard-working. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation. Goal-driven and skilled individual offering 11 years in aviation industry with 7 years of Airline Management experience. Knowledgeable and critical thinker. Successful and diverse experience in above & below-wing airline services.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Ramp Agent

Southwest Airlines
10.2019 - Current
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 20 daily flights.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Transferred luggage from aircraft to collection areas safely using tug equipment.

Manager of Fueling

Oracle Aviation
02.2019 - Current
  • Operations and acceptance of fuel
  • Controlled ramp safety and fueling safety with customers and employees
  • Held safety meeting with employees
  • Loaded passenger luggage’s, marshaled and parked them accordingly to safety of other customers and employees
  • Volunteered in a disaster relief efforts by loading perishable and non personable items into airplanes to smaller cities affected by the floods in Nebraska

Ramp Supervisor & Shift Manager

Piedmont Airlines
Omaha, NE
10.2014 - 02.2019
  • Opened station and helped train how to run the operation due to closing the old contract at previous job
  • Interviewed potential employees at job fair with the Station General Manager
  • Lead crew members of making sure aircrafts were loaded, cleaned & the operation were ran to the company standards
  • Deiced and anti-iced aircraft to the appropriate standards during winter operations
  • Dispatch aircraft out to taxi to runway & brought into correct gate for operational use
  • Split Shift operations from 0500am-1530pm & 1430pm-0230am
  • Helped open the station in Tulsa
  • Was sent there via General Manager to help with the operation with the knowledge I have
  • Hazmat certified thru airline approved online training
  • Operations trained and certified through company training

Ramp Supervisor

Piedmont Airlines
04.2016 - 02.2019
  • Supervised the Ramp Operations in Omaha, NE
  • Ran the operation during fleet launches, aircraft turns, and the nightly RON
  • Made the company Scorecard for the best station in the Company for numerous months in a row in OMA
  • TDY in MCI to help with the recovery of the station and to help get off a cure letter, help manage Above the Wing and Below the Wing operation
  • Filled in a role as a shift manager kept employees from transferring out, or leaving the company by showing a safe, healthy, and organized work environment for everyone
  • Trained agents on cabin appearance (cleanliness of aircraft), Interior search of aircraft and exterior for dangerous items
  • Worked alongside safety committee employees to conduct station safety meetings and audits
  • Also worked with American Airlines with safety protocol.

Shift Manager

Piedmont Airlines
09.2015 - 04.2016
  • Managed the ramp in Tulsa, OK
  • Trained ramp employees on various skills necessary to the job, such as searching aircrafts, deicing and anti-icing aircrafts, etc
  • Managed ramp operations at night, in terms of aircraft cleaning, security searches, and deicing aircrafts
  • Set deadlines for employee training per Station General Manager’s request
  • Helped work a rescue flight with only a 2 hour notice; turned flight within 45 minutes following the notice (resulting in a letter of recognition from Eric Morgan, President of Piedmont Airlines)
  • Focused on safety and setting a positive example for employees and customers (resulting in an “Above and Beyond” award from Eric Morgan)
  • Helped with numerous diversions under short notice.

Baggage Service Agent, Ramp Agent, & Ramp Supervisor

Airport Terminal Services
07.2012 - 10.2014
  • Loading airplanes for American Airlines
  • Customer service for baggage claims
  • Lead crew member of making sure aircrafts were loaded, cleaned & the operation were ran to the company standards
  • Deiced and anti-iced aircraft to the appropriate standards during winter operations
  • Dispatch aircraft out to taxi to runway & brought into correct gate for operational use
  • Hazmat certified thru airline approved online training
  • Closed station when loss of contract due to American and US Airways Merger

Education

Physical Education And Coaching

Peru State College Peru
Peru, NE

Received High School Diploma - General Educatipon

Omaha North High Magnet School
05.2010

Skills

  • Safety Driven
  • External Servicing
  • Pushback and Towing
  • Aircraft Greeting
  • Aviation and Transportation
  • Problem Resolution
  • Knowledgeable of the TWU contract Agreement
  • Verbal and Written Communication
  • Staff Training and Onboarding
  • Station Preparation
  • Corrective Actions
  • Grand Openings
  • Goal Oriented
  • Leadership Experience
  • Strategic Thinker

Certification

  • National Safety Council Pediatric First Aid, CPR, & AED certified from 10/13/2018-10/13/2020.

Timeline

Ramp Agent

Southwest Airlines
10.2019 - Current

Manager of Fueling

Oracle Aviation
02.2019 - Current

Ramp Supervisor

Piedmont Airlines
04.2016 - 02.2019

Shift Manager

Piedmont Airlines
09.2015 - 04.2016

Ramp Supervisor & Shift Manager

Piedmont Airlines
10.2014 - 02.2019

Baggage Service Agent, Ramp Agent, & Ramp Supervisor

Airport Terminal Services
07.2012 - 10.2014

Physical Education And Coaching

Peru State College Peru

Received High School Diploma - General Educatipon

Omaha North High Magnet School

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Luke Petrini