Luke Picciano
Rochester,NY
Summary
Seeking a Full-Time Position in Cloud Engineering, Cloud Security, Cybersecurity, Systems Administration, or DevOps
Available starting May 2025
Overview
3
3
years of professional experience
Work History
Network Engineer Intern
Brite
05.2024 - 08.2025
- Configured, implemented, and maintained network infrastructure, including routers, switches, and firewalls, VLANs and VPNs to ensure optimal performance and security.
- Assisted in container creation and management through Terraform.
- Communicated with customers and participated in onboarding calls.
- Developed custom scripts to automate repetitive tasks, resulting in increased efficiency.
- Participated in after-hours cut-overs and installations.
- Presented findings from network analyses to stakeholders, facilitating informed decision-making regarding infrastructure investments and improvements.
Computer Support Specialist
Beardsley Architects & Engineers
05.2022 - 08.2022
- Redesign office intranet page through SharePoint and instruct staff on new features
- Developed new company sign-out page and instructions for staff
- Maintained documentation and resources regarding problem resolution for reference in future instances.
- Aided people with tech-related issues both in-person and remotely
- Provided company-wide instructions via email
- Setup/fixed/configured new machines for employees across different branches
- Repaired/fixed printer/scanner/copier problems remotely and in person
IT Help Desk Technician
Extra Mile Technology Services
05.2022 - 08.2022
- Deployed updates and fixes to computers remotely
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Completed tickets/familiar with ticketing programs
- Aided people with any tech-related problem encountered
- Answered phones and forwarded calls to specific people
- Configured hardware, devices, and software to set up work stations for employees on-site
Education
Bachelor of Science - Computing and Information Technologies
Rochester Institute of Technology
Rochester, NY05.2025
High School Diploma -
Auburn High School
Auburn, NY05.2021
Skills
- Proficiency in SQL, JavaScript, Java, Python, Linux, Office, HTML, Windows, WireShark, UNIX, etc
- Proficiency in cloud platforms: Azure, GCP, AWS
- Cloud Computing / Security
- Critical Thinking
- Communication
- Computer System Maintenance / Configuration
- Technical Presentations
- Network Configuration / Troubleshooting
Additional Information
- Google Cloud Cybersecurity Specialization
- Google Cybersecurity Professional
- Google AI Essentials
- MS 365 Certified: Fundamentals
- MS Certified: Azure AI Fundamentals
- MS Certified: Security, Compliance, and Identity Fundamentals
- MS Certified: Azure Fundamentals
Timeline
Network Engineer Intern
Brite
05.2024 - 08.2025
IT Help Desk Technician
Extra Mile Technology Services
05.2022 - 08.2022
Computer Support Specialist
Beardsley Architects & Engineers
05.2022 - 08.2022
Bachelor of Science - Computing and Information Technologies
Rochester Institute of Technology
High School Diploma -
Auburn High School
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