Luke Porter
Chicago,IL
Summary
A high-performing leader in the insurance and financial servies industry. Executive level experience and execution of admitted, non-admitted, embedded and specialty insurance products, systems and programs. Progressive career of over eighteen years working with brokers, carriers, MGAs, program administrators and agencies. Extensive experience in standing up programs/companies and leading in a corporate environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Vice President of Business Development
Mission Underwriting Managers
02.2023 - Current
- Oversee all new and expansion opportunities both domestically and for international markets
- Achieved GWP growth from $130M to $480M from 2023 to 2024
- Programs implementation and success of 22 programs and over 50 product lines
- Coordination of distribution and capacity placement
- Contract and appointment negotiation implementation and management
Insurance Operations and Strategic Partnerships
Dutchie
12.2021 - Current
- Development and implementation of Dutchie’s retail agency operations
- Direct responsibility and oversight of the carrier, wholesale, reinsurance, and broker appointments for both the Dutchie retail agency and other insurance partnerships
- Head of underwriting and risk management within all Dutchie insurance products and services
- Directly responsible for systems selection, implementation and cross-functional efficiency through all processes
- Training and development for new employees and partners within the Dutchie brand and external relationships
- Head of insurance product development for all lines of business and territories.
Director of Business Development and Sales
B2Z Insurance
01.2021 - 12.2021
- Responsible for product development and head of underwriting operations
- Market segmentation and class selection, including implementation for insure-tech platform
- Contract and appointment negotiations and execution for carrier and capacity partners
- Growth from pre-revenue to over $30M in sales within a one year period
- Company and platform was successfully sold to large international brokerage
Product Manager
Auto Club Group
05.2018 - 01.2020
- New employee and agent training, development, and growth
- Agency distribution management, appointment and implementation based on products and line of business offerings
- Development and implementation of sales and CX processes to achieve growth, profitability, and retention targets
- Creation of underwriting, claims, product and sales best practices for internal and external team members and customers
- Carrier development and appointments to align growth and brand goals with production and profitability
- Creation and distribution of brand marketing and recognition initiatives for e-commerce, brick and mortar and B2B partners
- Implementation of new products, policies, and lines of business in designated ten state territory for home, auto, umbrella, and specialty vehicles
- Internal and external agency appointments, management, and training
- Responsible for implementation and execution of profit and loss, premium growth, cross-selling of products and policy in force targets
- State filings, rate changes and implementation of profit and loss strategies
- Direct ownership and leadership of policy forms, policy language, marketing, and rate/rule changes for all states and lines of business
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
Director of Underwriting
CNA Financial Corp.
01.2013 - 09.2018
- Achieved and maintained profitability below targets and ranked in the top ten most profitable branches in the company
- Distributor management, agent/broker/distributor appointments and financial goal planning (national and local)
- Led eight to fifteen underwriters with customer accounts valued around $225M across all commercial P&C lines of business in a matrix management structure
- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
- Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
Regional Field Underwriting Manager
Allied Insurance
01.2011 - 01.2013
- Responsible for obtaining new business premium, growth, and profitability goals
- Appointment and management of internal and external agents for the IA and EA channels
- Development and implementation of rate, growth, retention and profitability strategy/execution and claim/loss mitigation and prevention
- Marketing, product development, and strategic implementation
- Growth results created territory expansion and responsibilities including Idaho metro markets
- Distributor management, broker/distributor appointments, and financial goal planning
- Areas of focus - construction, financial institutions, healthcare, professional services, manufacturing, technology, and real estate.
Regional Underwriting Manager
Farmers Insurance Group
04.2010 - 01.2011
- Management of retention, new business, and amendment underwriting
- Effectively led underwriting team of fifteen underwriters responsible for ten state territory
- Monitored underwriting teams performance and provided mentoring to achieve personal and department production goals
- Conducted field visits and met corporate customers for business development
- Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value.
Senior Field Underwriter
Auto Owners Insurance
01.2006 - 03.2010
- Responsible for new business growth and policy retention
- Management and execution of book transfers and rollovers
- New associate training in all lines of commercial and personal insurance
- Area managed included Michigan, Idaho, and Utah
- Distributor management, broker/distributor appointments, and financial goal planning
- Areas of focus - construction, financial institutions, professional services, manufacturing, technology, and real estate
- Developed product and solution positioning, messaging by prospective buyer role and methods to overcome competitive objections.
Education
Ph.D. - Business Administration And Marketing
Grand Canyon University
Phoenix, AZ12-2027
MBA - Business Management
Sam Houston State University
Huntsville, TX04.2014
Bachelor of Business Administration - undefined
Capella University
Minneapolis, MN04.2011
Bachelor of Arts - Insurance And Risk Management
Canyon College
Idaho City, ID04.2008
Skills
- Personal and Commercial P&C
- E&S and Specialty Lines
- Product Development
- Start-ups and Insuretechs
- P&L strategy and management
- Data-driven decision-making
- Contract Negotiations
- Competitive intelligence
- Relationship Management
- Operations Management
- Partnership Development
- Business Development
- Territory Growth
- Marketing strategy
Professionaldesignations
- Chartered Property Casualty Underwriter (CPCU)
- Associate in Personal Insurance
- Associate in Claims
- Associate in Management (Insurance and Risk Management)
- Associate in General Insurance
- Associate in Customer Service (LOMA)
Certification
- CPCU, The Institutes
- AINS, The Institutes
- AIC, The Institutes
- API, The Institutes
- AU-M, The Institutes
Timeline
Vice President of Business Development
Mission Underwriting Managers
02.2023 - Current
Insurance Operations and Strategic Partnerships
Dutchie
12.2021 - Current
Director of Business Development and Sales
B2Z Insurance
01.2021 - 12.2021
Product Manager
Auto Club Group
05.2018 - 01.2020
Director of Underwriting
CNA Financial Corp.
01.2013 - 09.2018
Regional Field Underwriting Manager
Allied Insurance
01.2011 - 01.2013
Regional Underwriting Manager
Farmers Insurance Group
04.2010 - 01.2011
Senior Field Underwriter
Auto Owners Insurance
01.2006 - 03.2010
Bachelor of Business Administration - undefined
Capella University
Bachelor of Arts - Insurance And Risk Management
Canyon College
- CPCU, The Institutes
- AINS, The Institutes
- AIC, The Institutes
- API, The Institutes
- AU-M, The Institutes
Ph.D. - Business Administration And Marketing
Grand Canyon University
MBA - Business Management
Sam Houston State University
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