Luke Puckett
Buford,GA
Summary
I’m looking to Explore positions in skilled trades to acquire and enhance valuable competencies for long-term career growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Maintenance Worker
SAFE HARBOR MARINAS
Flowery Branch, GA
05.2025 - Current
- Oversaw dock maintenance initiatives, including the replacement of worn boards and the repair of floats. Coordinated with maintenance teams to enhance dock safety and operational efficiency. Implemented best practices for dock upkeep to prolong asset lifespan.
- Performed routine inspections and repairs on company vehicles to support operational efficiency.
Parts Counter Person
O'Reilly Auto Parts
Oakwood, GA
09.2022 - 05.2025
- Assisted customers with inquiries and provided advice on products. Stocked shelves in the front of the store and organized inventory in the back. Tested and installed batteries for customer purchases. Utilized computer systems to locate and order parts for customers. Processed phone and mobile orders efficiently.
Line Cook/Prep Cook
Over the top burger
Buford, GA
12.2021 - 08.2022
- Oversaw cleanliness and organization of work station in high-volume restaurant. Coordinated food preparation efforts to optimize service during peak hours. Managed post-closing cleaning tasks, including mopping and dishwashing, to maintain operational standards.
Cashier and Customer Service
Wing N Burger Factory
Braselton, GA
12.2020 - 10.2021
- Processed customer orders and managed phone inquiries. Operated cash register and handled transactions. Maintained cleanliness of work area and stocked freezer as needed.
Line Cook/Prep Cook
Taco Bell
Braselton, GA
10.2019 - 11.2020
- Oversaw meal preparation and cooking operations to ensure quality standards. Managed inventory control by organizing and stocking fridges and freezers. Provided customer support while upholding cleanliness in kitchen and dining environments.
Education
High School Diploma -
Flowery Branch High School
Flowery Branch, GA05.2022
Skills
- Analyzed equipment conditions and implemented repairs to maximize longevity and maintain operational safety
- Achieved heightened customer satisfaction through superior service delivery Resolved complex automotive challenges, leading to a boost in repeat business Implemented streamlined service processes, resulting in significantly reduced turnaround times
- Achieved high tenant satisfaction by implementing proactive property maintenance strategies Elevated property conditions through systematic inspections and timely repairs Improved operational efficiency by optimizing vendor management for maintenance services
- Achieved high customer satisfaction by streamlining oil change services Improved vehicle performance through diligent application of oil change protocols Fostered a cohesive team dynamic by maintaining an orderly and clean service area
- Achieved timely assembly task completion through effective collaboration with team members Elevated assembly quality by championing standardized procedures Enhanced overall team productivity by cultivating a supportive work culture
- Achieved higher customer satisfaction by refining cash register workflows Enhanced transaction speed and accuracy through effective training sessions for team members Improved store efficiency by implementing meticulous cash handling procedures
- Conducted detailed assessments and maintenance procedures to guarantee machinery operates at peak efficiency and reliability
- Achieved significant improvements in customer satisfaction ratings through effective inquiry and complaint resolution Established a collaborative team environment that elevated performance and service quality Developed and executed proactive support strategies that successfully enhanced customer retention
Certification
Drivers license
Timeline
Maintenance Worker
SAFE HARBOR MARINAS
05.2025 - Current
Parts Counter Person
O'Reilly Auto Parts
09.2022 - 05.2025
Line Cook/Prep Cook
Over the top burger
12.2021 - 08.2022
Cashier and Customer Service
Wing N Burger Factory
12.2020 - 10.2021
Line Cook/Prep Cook
Taco Bell
10.2019 - 11.2020
High School Diploma -
Flowery Branch High School