Luke Ramsey
Amarillo,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
Sales Intern
Rabern Rentals
05.2023 - 08.2023
- Analyzed customer feedback and identified areas for improvement.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Addressed customer queries and complaints with prompt and professional responses.
- Participated in sales meetings and presentations to gain knowledge and insight.
- Liaised with potential customers and clients professionally to build rapport and expand industry network.
Server/Bartender
Manhattan Country Club
01.2023 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated outstanding relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Intern
Country Auto Group
05.2022 - 08.2022
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Education
Bachelor of Science - Marketing
Kansas State University
Manhattan, KS05.2024
Skills
- Lead Generation
- Process Improvement
- Data Evaluation
- Marketing
Additional Information
Pi Kappa Alpha
While in college I played a role as an active member of Pi Kappa ALpha which I held many roles such as house manager and on the recruitment board. As a house manager, I learned to excel in organization, time management, problem-solving, and resourcefulness while maintaining cleanliness and overseeing repairs. My recruitment board experience enhanced my leadership and communication skills, making me an effective team player with a strong sense of accountability. These experiences have prepared me well for future opportunities.
Timeline
Sales Intern
Rabern Rentals
05.2023 - 08.2023
Server/Bartender
Manhattan Country Club
01.2023 - 05.2023
Sales Intern
Country Auto Group
05.2022 - 08.2022
Bachelor of Science - Marketing
Kansas State University
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