Luke Randazzo
Longwood,FL
Summary
Dynamic IT Technician with expertise in software automation and system troubleshooting. Successfully led the implementation of automation projects, enhancing operational efficiency and supporting data-driven decision-making.
Overview
2
2
Languages
Work History
Jr. IT Technician
Integris
Orlando, FL
06.2026 - 08.2026
- Developed Microsoft Intune enrollment automation, Hardware Hash retrieval, Autopilot import tools, and PowerShell deployment scripts, resulting in faster enterprise device enrollment and reduced manual provisioning effort.
- Designed and implemented Jira, Azure Runbook, Logic App, and Active Directory automations for employee title, manager, and password reset requests, resulting in reduced technician workload, standardized workflows, and improved operational efficiency.
- Led Intune rollout activities by scheduling enrollment meetings, communicating with employees, updating asset records, and coordinating inactive device recovery, increasing compliance and improving inventory accuracy.
- Researched and deployed ScreenConnect migration tools, installation scripts, and Company Portal automation, accelerating migration from NinjaOne and achieving infrastructure cost savings.
- Researched Microsoft Intune deployment methods and ScreenConnect macOS permissions; documented and implemented deployment improvements, standardizing rollout procedures and enhancing security alignment with SOC 2 objectives.
Education
Bachelor of Arts - Interdisciplinary Studies
University of Central Florida
Orlando, FL05-2028
Associate of Arts - Economics
Seminole State College of Florida
Sanford, FL05-2025
Skills
Microsoft Intune
- ScreenConnect
- NinjaOne
- Meta Ads Manager
- Device enrollment
- Software automation
- System troubleshooting
- Technical support
- Data analysis
- Project management
Languages
English
Native/ Bilingual
Japanese
Professional
Affiliations
- Seminole County Animal Services - Bright Futures Foster (2023-Present)
- Foreign Currency Market Analysis (2023-Present)
- Online Clothing Brand Marketing Management (2025-2026)
Timeline
Jr. IT Technician
Integris
06.2026 - 08.2026
Bachelor of Arts - Interdisciplinary Studies
University of Central Florida
Associate of Arts - Economics
Seminole State College of Florida