Lucas Seaton
Flint
Summary
Reliable and customer-focused professional with over 4 years of experience in fast-paced restaurant operations and hotel housekeeping. Proven ability to lead teams, maintain high cleanliness standards, and deliver excellent service under pressure. Skilled in listening to customer needs, resolving issues efficiently, and supporting smooth daily operations. Seeking to bring strong work ethic and adaptability to a dynamic team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mcdonald's Crew Member
McDonald's
Flint, MI
05.2024 - Current
- Delivered exceptional customer service in high-volume environments.
- Operated kitchen equipment, ensuring food safety and quality standards.
- Trained new crew members on operational procedures and service protocols.
- Maintained cleanliness and organization of dining and kitchen areas for safety compliance.
Houseman
Lodgco Hospitality
Flint, MI
06.2021 - 04.2024
- Maintained cleanliness and presentation of all public areas (lobbies, hallways, restrooms, elevators, and common spaces) to uphold Hyatt's standards of guest experience and hygiene.
- Assisted housekeepers and room turnovers by collecting soiled linens, removing trash, stocking supplies, and performing heavy-duty tasks such as moving furniture or deep cleaning.
- Operated laundry equipment efficiently, providing high-quality linens for guest rooms.
Receiver
Meijer
Flint, MI
07.2020 - 06.2021
- Coordinated inbound and outbound shipments to ensure timely receipt of inventory.
- Inspected goods for quality and accuracy, resolving discrepancies promptly.
- Trained new team members on receiving procedures and safety protocols.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
McDonald's Shift Manager
McDonald's
Flint, MI
09.2019 - 06.2020
- Supervised daily operations to ensure adherence to company standards and policies.
- Managed cash handling, inventory control, and resolved customer issues promptly.
- Trained, coached, and mentored crew members to improve team performance and service speed.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Crew Member
Mcdonalds
Flint, MI
04.2016 - 09.2019
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and repeat business.
- Collaborated with team members to maintain cleanliness and organization within work areas.
- Assisted in training new crew members on operational procedures and company policies for consistent performance.
Education
High school diploma -
Swartz Creek High School
Flint, MI05-2017
Skills
- Teamwork and collaboration
- Multitasking and organization
- Restaurant Management
- Customer service
- Food safety
- Custodial experience
- Time management
- Cash handling
- Problem-solving
- Heavy lifting
Certification
- Certified Food Safety Manager
- January 2020 to January 2025
- SERVE SAFE CERTIFIED
Timeline
Mcdonald's Crew Member
McDonald's
05.2024 - Current
Houseman
Lodgco Hospitality
06.2021 - 04.2024
Receiver
Meijer
07.2020 - 06.2021
McDonald's Shift Manager
McDonald's
09.2019 - 06.2020
Crew Member
Mcdonalds
04.2016 - 09.2019
High school diploma -
Swartz Creek High School