Naryea Simmons
Purvis,MS
Summary
Dynamic and results-driven professional with experience at Valluzzo Companies, excelling in customer service and team collaboration. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in cash register operations and maintaining high service quality, contributing to a positive dining experience in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
McDonald's Crew Member
Valluzzo Companies
Purvis
08.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, processing transactions accurately and maintaining balanced drawers.
- Prepared food items following safety protocols and quality standards, contributing to overall kitchen efficiency.
- Collaborated with team members to maintain cleanliness and organization in dining area and kitchen facilities.
- Assisted in training new crew members on operational procedures and customer service expectations.
- Customer Relationship Building
- Conflict Resolution
- Customer Retention
- Patience and Empathy
- Professional Communication
- Customer Needs Assessment
- Service Quality Improvement
- Handling Difficult Customers
- Multitasking
- Fast-Paced Environment Experience
- Customer Follow-Up
- Positive Customer Experience
- Sales Support
- Upselling and Cross-Selling
- Customer Feedback Management
- Telephone Etiquette
- Professional Problem Resolution
- Service Recovery
- Customer Assistance
- Building Customer Trust
- Handling Customer Inquiries
- Maintaining Customer Privacy
- Attention to Customer Needs
- Working Under Pressure
- Dependability and Reliability
Education
Pearl River Community College
Poplarville, MS05.2028
Skills
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Listening skills
- Multitasking and organization
- Problem-solving abilities
- Collaboration and teamwork
- Multitasking Abilities
- Reliability
- Excellent communication
- Customer satisfaction
- Organizational skills
- Team collaboration
- Active listening
- Decision-making
- Customer engagement
- Product knowledge
- Interpersonal communication
Timeline
McDonald's Crew Member
Valluzzo Companies
08.2025 - Current
Pearl River Community College