Luke Schuett
Supply Chain Logistics & Construction
Wausau,WI
Summary
General Manager and operations leader with 15+ years of experience scaling restoration and logistics organizations. Proven ability to launch greenfield operations, manage multisite P&L, build disciplined teams, and drive relationship-based growth. Hands-on operator with strong field-to-financial fluency, and a track record of adding value immediately.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
General Manager
Midwest Restoration
Mosinee, WI
2025 - Current
- Launched a private-equity-backed greenfield restoration operation in central Wisconsin
- Developed operating structure, staffing plan, pricing strategy, and go-to-market execution to ensure alignment with business goals
- Executed relationship-focused sales and marketing initiatives with insurance partners and B2B referral sources to drive market presence
- Created performance-driven culture emphasizing accountability and collaboration to enhance team engagement
General Manager
SERVPRO
Stevens Point, Wisconsin
2022 - 2025
- Directed daily operations across multiple licensed locations, ensuring profitability and compliance with P&L objectives
- Implemented KPI tracking, job costing, and cash-flow controls to stabilize and improve margins
- Recruited, trained, and led production, estimating, and project management teams, expanding capabilities in new markets
- Developed large-loss operation for commercial fire, water, and mold claims, enhancing service delivery and operational readiness
General Manager
C&C Services Group
Aniwa, WI
2021 - 2022
- Oversaw operations for commercial and residential construction services, ensuring alignment with strategic goals
- Launched in-house restoration services, enhancing service offerings and improving operational integration
- Advised ownership on growth strategy, SG&A restructuring, and vendor negotiations
- Managed facility relocation, enabling scalability and optimizing long-term overhead costs
Regional Operations Manager
ServiceMaster Restore
Wausau, Wisconsin
2019 - 2021
- Led regional disaster response deployments, ensuring timely support and coordination across affected areas
- Managed multi-site restoration operations, enhancing service delivery and client satisfaction in central and northern Wisconsin
- Expanded territory by acquiring and integrating underperforming franchises, improving overall regional performance
- Implemented KPI scorecards later adopted company-wide
Operations Manager
Daryl Flood Relocation & Logistics
Austin, TX
2010 - 2019
- Directed final-mile delivery and warehouse operations for Fortune 500 clients, ensuring timely and efficient service
- Managed subcontractors and staff during ERP implementation, overseeing $10M annual P&L to optimize operational performance
- Led Lean Six Sigma initiatives to achieve cost savings and enhance process efficiency
- Promoted from entry-level to senior operations leadership within a fast-growth logistics firm
Education
Some College (No Degree) - Computational Science
Austin Community College
Austin, Texas, TXSkills
- P&L Leadership
- Operations Management
- Multi-Site Leadership
- Business Development
- Strategic Planning
- Franchise Systems
- Construction Management
- Logistics & Supply Chain
- P&C Claims Management
- Vendor Management
- Continuous Improvement
- Start-Up Implementation
Certification
IICRC: WRT, FSRT, OCT
Timeline
General Manager
Midwest Restoration
2025 - Current
General Manager
SERVPRO
2022 - 2025
General Manager
C&C Services Group
2021 - 2022
Regional Operations Manager
ServiceMaster Restore
2019 - 2021
Operations Manager
Daryl Flood Relocation & Logistics
2010 - 2019
Some College (No Degree) - Computational Science
Austin Community College