Luke Skinner
Sanford,North Carolina
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My personal goal is to push myself to new heights develop new skills and use my former customer service experience to the benefit of a company.
Overview
3
3
years of professional experience
Work History
Server - Line Cook
Copper Cricket Pub
09.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server - Line Cook
Caffeinated Rooster Mobile Catering
02.2023 - 09.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Floor Supervisor
McDonald's
04.2021 - 02.2023
- Provided senior management with pre-shift reports aiding business decision-making and planning
- Performed opening, closing, and shift change duties with precision to keep the restaurant running smoothly and ready to meet all customer needs
- Assessed the state of the department and its operations to identify strengths and areas for improvement
- Efficiency to meet productivity goals
Education
High School Diploma -
Central Carolina Community College
Sanford, NC01.2023
Skills
- Team supervision
- Basic administrative knowledge
- POS systems knowledge, register familiarity
- Motivated team player
- Customer service oriented
- Problem resolution
Additional Information
- 5 years of customer service experience
- Served as a volunteer missionary - Preacher
- Over 6 years of foodservice - preparation experience
Timeline
Server - Line Cook
Copper Cricket Pub
09.2023 - Current
Server - Line Cook
Caffeinated Rooster Mobile Catering
02.2023 - 09.2023
Floor Supervisor
McDonald's
04.2021 - 02.2023
High School Diploma -
Central Carolina Community College
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