Luke Whaley
Pompano Beach,FL
Summary
Results-driven sales professional known for strong customer relationship building and effective upselling techniques. Experienced in training junior representatives and collaborating with teams to enhance customer satisfaction and loyalty.
Overview
12
12
years of professional experience
Work History
Behavioral Health Technician
Banyan Treatment Center
Pompano Beach, FL
10.2025 - Current
- Implemented therapeutic interventions to support patient recovery and improve overall mental health outcomes.
- Monitored patient behavior, documenting changes and communicating findings to clinical staff for effective treatment adjustments.
- Assisted in the development of individualized treatment plans, ensuring alignment with patient needs and goals.
- Keynote speaker for mental health and faith during classes for patients.
Sales Representative
Junk King
Naples, FL
11.2023 - 07.2024
- Developed and maintained relationships with clients to drive sales growth.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Trained junior sales representatives on best practices and product knowledge.
Sales Representative
MTE Bridgesaw
Baltimore, MD
11.2021 - 09.2023
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Collaborated with marketing teams to develop promotional strategies and campaigns.
- Analyzed customer feedback to identify trends and improve service offerings.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Assistant Machine Operator
Reliable Concrete Cutting
Pompano Beach, FL
10.2019 - 10.2021
- Operated cutting machinery to ensure precision and quality in concrete products.
- Assisted in maintaining equipment, promoting operational efficiency and safety standards.
- Monitored workflow to identify bottlenecks and implement effective solutions.
- Collaborated with team members to optimize production processes and enhance output.
Grounds Crew Member
Miami Dolphins
Davie, FL
10.2018 - 10.2019
- Operated turf maintenance equipment to ensure optimal playing surface quality.
- Collaborated with team members to execute game day preparations and field setup.
- Implemented efficient irrigation techniques to maintain field health and aesthetics.
Sales Representative
Zona Health
Fort Lauderdale, FL
04.2017 - 09.2018
- Conducted product demonstrations, effectively showcasing benefits to drive sales conversions.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Grounds Keeper
Calvary Chaple Fort Lauderdale
Fort Lauderdale, FL
02.2014 - 01.2017
- Maintained cleanliness and aesthetics of grounds through regular landscaping and trash removal.
- Operated and maintained lawn care equipment to ensure optimal performance and safety.
- Collaborated with team members to streamline maintenance schedules for efficiency.
Education
High School Diploma -
Blanche Ely
Pompano Beach, FL05-2009
Skills
- Customer relationship building
- Relationship selling
- Cold calling
- Lead prospecting
- Strong work ethic
- Good communication
- Teamwork and collaboration
Accomplishments
Top 10 performing salesman on a monthly basis out of 130 sales representatives nationwide at MTE Bridgesaw.
Timeline
Behavioral Health Technician
Banyan Treatment Center
10.2025 - Current
Sales Representative
Junk King
11.2023 - 07.2024
Sales Representative
MTE Bridgesaw
11.2021 - 09.2023
Assistant Machine Operator
Reliable Concrete Cutting
10.2019 - 10.2021
Grounds Crew Member
Miami Dolphins
10.2018 - 10.2019
Sales Representative
Zona Health
04.2017 - 09.2018
Grounds Keeper
Calvary Chaple Fort Lauderdale
02.2014 - 01.2017
High School Diploma -
Blanche Ely