LUKE WILKINS
Jacksonville,AR
Summary
Customer-focused professional with experience in retail and sales with a strong background in customer service and maintaining and building relationships with clients.
Overview
4
4
years of professional experience
Work History
Retail Associate
Lowe's
Jacksonville, USA
08.2021 - 08.2022
- Provided excellent customer service and built strong customer relationships
- Maintained up-to-date knowledge of current sales promotions and new product releases, enabling informed customer recommendations.
- Assisted customers with product inquiries and resolved issues, enhancing overall shopping experience.
Front Desk Receptionist
Walton Family Whole Health & Fitness
Bentonville, USA
11.2024 - 08.2025
- Emailed and set up appointments regarding membership inquiries to build a proper clientele and resolve issues on memberships
- Supported members in account creation and providing information regarding program information.
- Greeted and checked in members while providing professional, friendly service.
- Assisted customers with product inquiries and sales transactions efficiently.
- Handled customer complaints professionally and effectively resolved issues according to company policies.
Gym Staff Member
Crunch Fitness
Fayetteville, USA
11.2022 - 04.2023
- Sold memberships and developed relationships with potential members to promote membership options.
- Converted leads into prospects and booked appointments to achieve sales quota.
- Engaged potential new members through calls and emails, sharing details about membership options.
- Delivered quality customer service in day to day operations
Strength & Conditioning Intern
University of Central Arkansas
Conway, USA
08.2025 - 11.2025
- Assisted strength and conditioning staff with daily training operations.
- Supported athlete warm-ups and workouts.
- Helped maintain and organize weight room equipment.
Education
Bachelor of Arts - Interdisciplinary Studies
University of Arkansas
Fayetteville, AR12-2025
Associate of Science -
Pulaski Technical College
North Little Rock01-2023
High School Diploma -
North Little Rock High School
North Little Rock, AR01-2021
Skills
- Team collaboration
- Problem resolution
- Client relationship management
- Sales strategies
- Customer service
- Communication skills
Reference
Clay Stephens - Operational Manager at Walton Family Whole Health and Fitness
(281)-684-6463, clay.stephens@hfit.com
Timeline
Strength & Conditioning Intern
University of Central Arkansas
08.2025 - 11.2025
Front Desk Receptionist
Walton Family Whole Health & Fitness
11.2024 - 08.2025
Gym Staff Member
Crunch Fitness
11.2022 - 04.2023
Retail Associate
Lowe's
08.2021 - 08.2022
Bachelor of Arts - Interdisciplinary Studies
University of Arkansas
Associate of Science -
Pulaski Technical College
High School Diploma -
North Little Rock High School