Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

Luke Wolffs

Boynton Beach,FL

Summary

Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

4
4
years of professional experience

Work History

Manager

Lice Lifters
Davie, FL
01.2025 - Current
  • Oversaw daily clinic operations, managing staff schedules, customer flow, and product inventory.
  • Directed local marketing initiatives, including Google Ads, social media, and email newsletters.
  • Established partnerships with local schools, camps, pediatricians, salons, and daycares to enhance community presence.
  • Organized educational presentations and free head check events to promote brand awareness.
  • Trained and supervised lice technicians to maintain high-quality service and client satisfaction.
  • Implemented CRM tools and review campaigns, boosting 5-star Google Reviews by 40%.

Sales Associate

Crunch Fitness
Coral Springs, FL
05.2024 - 12.2024
  • Welcomed and checked in members using gym software and scanned membership cards.
  • Assisted with new member sign-ups, answered questions about services and class schedules.
  • Maintained front desk cleanliness and stocked merchandise and supplies.
  • Managed incoming calls, provided club information, and scheduled appointments or tours.
  • Promoted personal training and fitness programs to increase club engagement.

Team Lead

Rip-It Sports
Orlando, FL
02.2022 - 08.2023
  • Facilitated training for new hires on equipment operation, safety protocols, and warehousing procedures.
  • Monitored inventory levels to ensure adequate stock and timely replenishments.
  • Collaborated with purchasing and logistics departments to streamline inventory management processes.
  • Utilized warehouse management software to track inventory movements and generate performance reports.
  • Analyzed performance metrics to identify areas for operational improvement.
  • Demonstrated strong problem-solving abilities in fast-paced environments.

Insurance Sales, Fronter

Wolffs Financial, LLC
Parkland, FL
01.2021 - 12.2021
  • Contacted potential clients via phone, email, and other channels to introduce insurance products and services.
  • Scheduled appointments for insurance agents by assessing client needs and qualifying leads.
  • Managed and maintained a high volume of cold calls and follow-up communications to meet daily and weekly lead generation targets.
  • Effectively communicated product benefits, addressed customer concerns, and answered questions about insurance coverage options.
  • Updated CRM systems with accurate customer details, call logs, and follow-up actions.
  • Worked closely with the sales team to ensure seamless handoff of qualified leads for closing.

Education

Bachelor of Science - Interdisciplinary Studies, Human Services

University of Central Florida
05-2024

Skills

  • Microsoft Office proficiency
  • Social media expertise
  • Problem-solving ability
  • Team collaboration
  • Strong work ethic
  • Staff management
  • Customer service
  • Community engagement
  • Relationship building
  • Brand management

Extracurricular Activities

Volunteer at PathLight Home, Orlando, FL, 01/2020, 12/2021, Helped with the shelter's day-to-day operations, such as greeting visitors, serving food, and keeping the place tidy., Offered residents emotional support and interacted with them in a kind manner., Took part in planning unique occasions and events that promoted a feeling of community among locals.

Timeline

Manager

Lice Lifters
01.2025 - Current

Sales Associate

Crunch Fitness
05.2024 - 12.2024

Team Lead

Rip-It Sports
02.2022 - 08.2023

Insurance Sales, Fronter

Wolffs Financial, LLC
01.2021 - 12.2021

Bachelor of Science - Interdisciplinary Studies, Human Services

University of Central Florida

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