Luke Jacob Thomas
LAHAINA,HI
Summary
Dynamic and dedicated professional with a proven track record at The Westin Nanea Ocean Villas, excelling in vehicle safety and effective problem solving. Recognized for optimizing parking space and enhancing guest satisfaction through exceptional service and relationship building. Committed to maintaining high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Bell/Valet Attendant
The Westin Nanea Ocean Villas, Ka'anapali
Lahaina, HI
12.2024 - Current
- Assisted guests with luggage and provided information about hotel amenities and local attractions.
- Managed vehicle parking and retrieval for guests, ensuring timely service and satisfaction.
- Maintained cleanliness and organization of parking area, enhancing overall guest experience.
- Managed high volume traffic during peak hours, efficiently directing cars to available parking spaces.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Followed all company policies and procedures regarding vehicle handling and key storage for maximum security measures.
Pool Attendant
Aqualani
Lahaina, HI
03.2023 - 12.2024
- Maintained cleanliness and safety of pool area, ensuring compliance with health regulations.
- Monitored pool activities to enforce rules and promote a safe environment for guests.
- Assisted in daily maintenance tasks, including water quality testing and chemical balance adjustments.
- Provided excellent customer service by addressing guest inquiries and resolving issues promptly.
- Moved umbrellas and lounge chairs at request of guests.
Cart Barn Attendant
Ka'anapali Golf Courses
Lahaina, HI
03.2022 - 09.2023
- Operated golf carts efficiently, ensuring timely availability for golfers.
- Maintained cleanliness and organization of cart barn area to enhance customer experience.
- Assisted in training new staff on operational procedures and safety protocols.
- Conducted routine maintenance checks on fleet of golf carts to ensure optimal performance.
- Maximized operational efficiency during peak periods by monitoring and adjusting the flow of golf carts to meet demand.
Education
High School Diploma -
Lahaina Luna
Lahaina, HI05.2021
Skills
- Effective problem solving
- Quick decision making
- Professional appearance
- Stress tolerance
- Parking space optimization
- Vehicle safety
- Valid Driver's license
- Cash handling
- Baggage security
- Vehicle operation
- Relationship building
- Traffic direction
Timeline
Bell/Valet Attendant
The Westin Nanea Ocean Villas, Ka'anapali
12.2024 - Current
Pool Attendant
Aqualani
03.2023 - 12.2024
Cart Barn Attendant
Ka'anapali Golf Courses
03.2022 - 09.2023
High School Diploma -
Lahaina Luna