Lukeson Alexandre
Newark
Summary
Experienced professional dedicated to enhancing customer satisfaction through effective guest interactions and issue resolution. Proficient in managing reception duties in high-traffic environments while maintaining composure under pressure. Demonstrates strong problem-solving skills and a polished demeanor in challenging situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Seasonal Guest Advocate
Target
Kearny
11.2024 - 01.2025
- Greeted customers, providing assistance with purchases and returns to enhance shopping experience.
- Maintained cleanliness and organization of front area to promote a welcoming environment.
- Processed payments accurately, ensuring order correctness and customer satisfaction.
- Demonstrated professionalism during high-traffic holiday periods, supporting team objectives.
- Responded to customer inquiries regarding store policies and procedures, facilitating informed decisions.
- Collaborated with team members to achieve daily goals and improve operational efficiency.
- Exhibited strong communication skills in interactions with customers and coworkers, fostering positive relationships.
SYEP Intern
Berkeley College Site
Newark
06.2023 - 08.2023
- Contributed to summer internship program emphasizing skill development and career exploration.
- Gained experience in managing and maintaining summer internship initiatives.
- Received recognition from manager for maturity and exemplary role modeling among peers.
Education
High School Diploma -
Donald M. Payne Sr. School of Technology
Newark, NJ06.2025
Skills
- Customer service excellence
- Team collaboration
- Dependability and organization
- Time management
- Clear and respectful communication
- Quick learner
- Basic computer skills
- Retail operations expertise
- Effective communication
- Problem solving
- Leadership abilities
- Complaint resolution
- Stress management
- Language proficiency
- Flexible scheduling
- Empathy and understanding
- Adaptability
Certification
- High School Diploma – Donald M. Payne Sr. School of Technology
- CompTIA IT Fundamentals (Cybersecurity Focus)
Affiliations
- High Honor Thought all 4 Years
- Team Captain for 3 years
- FBLA Participant
- BSU Showcase Stage Director
Accomplishments
- Varsity Track and Field Leadership Conference Award for SEC
- Spring Track and Field All Conference American Division Award
- NJSIA 5th Place Award
- Principle Honor Roll Award
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Seasonal Guest Advocate
Target
11.2024 - 01.2025
SYEP Intern
Berkeley College Site
06.2023 - 08.2023
High School Diploma -
Donald M. Payne Sr. School of Technology