Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luke Tyler Valentin

Arlington,Texas

Summary

A Software Engineering student at the University of Texas at Arlington with experience in the customer service industry. Working part-time jobs not only helped with college expenses, but also taught important communication, networking, quick-thinking, and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Barista/Cashier

HMSHost Dallas
04.2024 - Current
  • Promoted a welcoming atmosphere by greeting 1,000+ customers daily with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Student Admin Support

University Of Texas At Arlington
01.2023 - Current
  • Worked with IT Analysts to help run the CAPPA Printing Lab.
  • Assisted 50+ students and professors with printing services daily.
  • Adept in the maintenance and operation of Canon plotters and printers.

Education

Bachelor of Science - Software Engineering

The University of Texas At Arlington
Arlington, TX
05.2026

No Degree - E-Sports

CIEE
Seoul, South Korea
07.2022

Skills

  • Leadership
  • Problem-Solving
  • Customer Service
  • Teamwork and Collaboration
  • New Hire Training
  • Flexible and Adaptable

Languages

Tagalog
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Barista/Cashier

HMSHost Dallas
04.2024 - Current

Student Admin Support

University Of Texas At Arlington
01.2023 - Current

Bachelor of Science - Software Engineering

The University of Texas At Arlington

No Degree - E-Sports

CIEE
Luke Tyler Valentin