Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

LULA ASEHUN

San Antonio,TX

Summary

A highly skilled Cyber Security graduate seeks to begin my career as an Information Technology professional. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

1
1
year of professional experience

Work History

Shift Manager

ORGANISATION
07.2022 - Current
  • Business and customer needs.
  • Trained and mentored new employees to maximize team performance.
  • Managed senior-level personnel working in marketing and sales capacities
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Kept employees operating productively and working on task to meet business and customer needs
  • Supervised employees and oversaw quality compliance with company standards for food and services
  • Established team priorities, maintained schedules and monitored performance
  • Evaluated employee performance and conveyed constructive feedback to improve skills
  • Defined clear targets and objectives and communicated to other team members
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty

Education

Bachelor of Science - Information Technology

Strayer University
Washington, DC
05.2021

Bachelor of Science - Information Technology

Strayer University
Washington, DC
05.2021

Skills

  • SQL Server/Oracle, System Administration, Network Configuration, Software Installation, Comprehensive
  • Security platforms, Cisco, Microsoft Office Suite including Word, Excel, Outlook, PowerPoint, and numerous
  • Other proprietary software, hardware, and Portal/Dynamic web-based applications Continually learning and
  • Utilizing new technologies to improve efficiencies, reduce costs, and maximize professional effectiveness
  • Microsoft Excel
  • Meeting Production Goals
  • Microsoft Outlook
  • Oversee Safety

Accomplishments

  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Languages

English
Professional Working

Timeline

Shift Manager

ORGANISATION
07.2022 - Current

Bachelor of Science - Information Technology

Strayer University

Bachelor of Science - Information Technology

Strayer University
LULA ASEHUN